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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Erica Graham Moore's profile image
Erica Graham Moore 
8 years ago
Rhia Hulsey's profile image
Rhia Hulsey 
8 years ago

Thank you JEA for your hard work. Times like this (when we have a natural disaster) are not easy, and I'm sure you all have gotten a lot of negative feedback. Thank you for all that you do! 

Louís Miller's profile image
Louís Miller 
8 years ago

My complaint isn't with the line men, or any of the hard working individuals that are out trying to restore power. My complaint is with the management of JEA, they are showing they do not have a full understanding of what is going on and are allowing misinformation to be released to the customers. I haven't had power for almost 96 hrs now, that doesn't bother me. What bothers me is the constant lies that have been told by supervisors and desiminated by the customer support staff. The fact that they are too afraid to admit th... read more

Amber Odenheimer's profile image
Amber Odenheimer 
8 years ago

I feel bad about the linemen being slammed however I feel that you guys are lying us about the time. You said sunday at midnight and its now tuesday. 

Brian Griffin's profile image
Brian Griffin 
8 years ago

Guy's I'd be tickled pink to shake ya hands and give us a big thank y'all but I haven't seen any of your trucks around my neighborhood? California Ave. & April St. It's a poor neighborhood and it seems we just don't matter? Help please. 

Dee Edenfield Marling's profile image
Dee Edenfield Marling 
8 years ago

We are grateful and appreciative for your commitment to the community. Thank you for all of your hard work during and after Matthew. 

Michelle Watkins's profile image
Michelle Watkins 
8 years ago

Our power was out for 88 hours. We did not complain, we made it work. Thank you JEA for everything you do, I am praying for you and for the sake of some folks. Keep up the good work & stay safe out there!! 

Angela Tobin Kilpatrick's profile image
Angela Tobin Kilpatrick 
8 years ago
Jackie Pickren's profile image
Jackie Pickren 
8 years ago

Hardworking and loyal! Thank you for all of your time and effort these past few days. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open on Monday at 7:30 a.m. 

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