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JEA
- Electricity Suppliers
- Jacksonville, FL
About this business
JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
Location details
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very few electrical problems in my 40 plus years of service, Storm issues are handled ASAP, Employees are very easy to talk to!
I rather deal with clay electric jea don’t help nobody they have more bad reviews then good ones they need to be shut down!!!
You all are con artist. I was told 67 dollars would cut my power back on and I would have 25.00 credit. I pay 80.00 and then transfer my service so then I was going to have $5 plus the extra now you want to say it was 14 dollar connection fee. The app says I only use 3.74 yesterday you cal in and it’s 8 so now my family is scrambling to try and keep the lights on because of this mess. This is how you treat people can’t afford you $200 dollar deposit you screw with them because there is no recourse
jea is doing something fishy. my bill every month goes up. keep in mind it's January have no a/c going. was away for 2 weeks. 2 people in the house. and I get my December bill. 340.00. That's crazy. looking to contact state to audit there record's cause something isn't right.
how is my bill higher than last month??? no heat no Christmas lights and no cooking.i want my old meter back!!!!!! y'all are scammers there's no way my bill should.of been higher this month...
So I got a message left and my phone that said my power was being cut off today. So I called thinking it was some kind of mistake and they tell me I have not paid for the past three months of course I have a bill that shows I am currant and a bank statement that shows my last payment was paid on the 10th. So they don’t care unless I pay them $1700.00 right now my power will be cut and not able to turn it on again until the 3rd of January. The hoops I had to jump through to get them money I don’t owe them was unreal and it ha... read more
I am without power and a new born! We just moved to our new house today. At 12:00am. They said they would have it on by today! They said they can’t turn my power on until Monday!!! So I have to sit in the dark with a baby for THREE days??? This is a utility company! There has to be someone who can temporarily turn on my power until Monday! I know someone can what if there is a massive outage. They would not just abandon the switches for 4 days! Please help!!!
Brutally bad customer service
JEA has always been good to me and my family
Frequently asked questions about JEA
How is JEA rated?
JEA has a 3.2 star rating with 1,268 reviews.
When is JEA open?
JEA is open now. It will close at 5:30 p.m.
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