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JEA
- Electricity Suppliers
- Jacksonville, FL
About this business
JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
Location details
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thanks for cutting our internet line and leaving. My husband (our only income) works from home, and now we’re losing money because of your reckless technicians. I hate JEA.
Absolute worst customer service ever. Spoke to three different reps and every one of them said, "I don't know" and/or "I can't see that information." I would love to know what information the phone reps actually do know and see. I worked in a call center for years and never could I have told people "I don't know" and still had a job. But as we all know with monopolies, customer service doesn't matter.
JEA acts like they are a private entity. They are not. I expect that many lawsuits will be forthcoming.
i sold my condo the new owner went to JEA office downtown she put a deposit fill up the form,show 2 Identification and was told to start and transfer the service to her name,Now i got the bill i called and the service was not transferred to new owner what the heck they said new ownwer has to go back again downtown and do all over again the y gave her account no, but why they didint transfer in her name somebody is not doing there job ,
Super high rates and they have no competition so they do what ever they want
Just a great retirement good people
I was a contracted employee through Aeortek that was terminated on June 21 2019, along with other co workers for failing an assessment test!
it's taken over five hours now for them to electronically restore power on an electric meter which is literally just a push of a button they did seem not to care that I had an infant in the house and it was 90 degrees Fahrenheit. operator basically said it wasn't her problem and it was on the technical staff what's hours are from 7 to 7. also got some super sketchy exposed electrical wire leads going to my house
Frequently asked questions about JEA
How is JEA rated?
JEA has a 3.2 star rating with 1,268 reviews.
When is JEA open?
JEA is open now. It will close at 5:30 p.m.
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