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JEA
- Electricity Suppliers
- Jacksonville, FL
About this business
JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
Location details
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our family has had continual service without concern since the 1960's. Through a turn of events (bill was paid and up-to-date), JEA cut the power at the pole leaving 6 homes without water Fri., Sat, Sun,Mon,Tue,Wed. (Can't flush toilets or bathe).Still wondering if we'll get water today. (Pump run by electricity). When called to talk to a supervisor after 4 days with no water, was told there was no available supervisor in house and I would be put on a call list for the supervisor. No word yet after 5 days... This has been a ... read more
Had to give $500 deposit when signed up because I was new to the country. I’ve paid on time, on recurring payments for more than 2 years & am now entitled to my money back. But they won’t send it me. JWA won’t answer my emails,telling me to call. When I call they tell me my request has been logged, but they won’t refund my money. They want to hold on to it & not charge me until I used it up, which will take approx 6 months. It is my money & I am entitled to it back. Why not just be honest about it?
No I do not but only one.
JEA charges you extremely high compared to other companies in local counties. Unfortunatly this is the only company that services our area. Was gone all weekend turned AC off and pool pump off and Wi-Fi and still somehow used a crazy amount of electricity. They just installed new meters so hopefully that will change something but I doubt it.
Wow, not very many happy customers here, JEA. Someone needs to step up their game.
Not a good business to deal with.
The prices are to high an I wish there was another electric company in Jacksonville Florida that is much cheaper
Moved here from Tampa which had great customer service and you can solve issues over the phone. Attempted to solve a problem over the phone with JEA with rude customer service and was told I have to go all the way Downtown and hopefully resolve it in person after being threatened of being fined for a service I never authorized or used.
Frequently asked questions about JEA
How is JEA rated?
JEA has a 3.2 star rating with 1,268 reviews.
When is JEA open?
JEA is closed now. It will open tomorrow at 7:30 a.m.
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