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JEA
- Electricity Suppliers
- Jacksonville, FL
About this business
JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
Location details
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you have the ability to use any other company- DO IT. THIS PLACE IS THE WORST
Even from up North is t pricy delivery fee to
They're a monopoly. There favorite adverb is unfortunately. Our drinking water is unsafe and one of the top ten worst in the nation. Yet they raise their PR campaign to new heights annually. Who pays for it? Why of course we all do.
,My bill has gone up over 100.00 dollars the last four months. 460, 560, 642..752. and July 840.00/ Two people, live here, I have led bulbs, I am 68 and keep air at 78 degrees and off at night/. I don't even flush each time, no tv, unplug unused appliances and still, my bill is more than my mortgage for the last two months. They are ripping us off. I also live near a river and I think JEA is raising bills to get you to sell your house helping the city gentrify the area., These people are crooks. The city is useless in overse... read more
They come around to do work on the power lines and what not in the middle of summer in the heat of the day. Literally at the hottest time of the day they start doing work and cut everyone's power off. I have kids! I have a baby! They get over heated easily! And this ruthless summer heat is heating my house faster than an oven! What the heck is wrong with JEA!!!! Do your work in the morning before it gets too hot or in the evening when it's already cooling down!!!
Threatening to cut my power off in 100 degree weather? We have never missed a payment. But since a jaw needs to be replaced on my home at the meter I have to shell out $500 to get a permit and an electrician to fix it within 10 DAYS because it is unsafe? Screw you JEA! Wish you didnt monopolize utilities in Jacksonville so I could kick you to the curb. I'm going to call the news as well and I urge others in this situation to do so as well.
Power went out today at 4am for no apparent reason took them 2 hours to send me an alert saying a crew had been assigned to fix it. Initial restoration time was at 6:31am then it went to 6:51 when I finally got the alert. Now it's 7:40 and still no text saying it's been restored. Jea is worthless!!!!!!!
You people destroy people's credit, I was charged for 2 months of power in a house that I wasn't living in. And you're "customer service talked to me like I was trash" you people have a monopoly on this city and I believe karma is coming your way
Frequently asked questions about JEA
How is JEA rated?
JEA has a 3.2 star rating with 1,268 reviews.
When is JEA open?
JEA is closed now. It will open tomorrow at 7:30 a.m.
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