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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Billy Roden's profile image
Billy Roden 
6 years ago

I have lived in my home for 13+ years and have no memory of ever receiving a bill stating I accrued $400 to $500 in usage even when the temperature has dropped as it did this winter. It also seems odd to me that this occurred just as JEA is looking to be sold. 

Jo-Helen Jackson's profile image
Jo-Helen Jackson 
6 years ago
Tracy AD's profile image
Tracy AD 
6 years ago

Pissed off about my bill they charging extra because of the cold temps we've had that is the most ridiculous thing I have ever heard of there is absolutely know reason for everyone bill to go up twice as much as the month before and you can not come up with a logical explanation for it ��� but I bet the employees will get there raises this year 

Kia ONeal's profile image
Kia ONeal 
6 years ago

Customer service is incompetent and rude. Not sure what the qualifications are for that position. 

Christine Longoria's profile image
Christine Longoria 
6 years ago
Randi Superbad Hodrick-Montgomery's profile image
Randi Superbad Hodrick-Montgomery 
6 years ago
Mary Brown's profile image
Mary Brown 
6 years ago

My bill was up by $150 this month when our A/C hasn’t even been running and we have had the heat on twice! Our bill should be down. 

Geoff Hawn's profile image
Geoff Hawn 
6 years ago
Sheka Boo's profile image
Sheka Boo 
6 years ago

JEA fuck u.. $410.00 for one month.. .I have never had a fuckin bill this damn high I'm at work 12 hours out the day and when I'm home I'm sleep... y'all getting over on people forreal..... I can't wait til we get another electric company I'm leaving y'all bitch ass real quick. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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