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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Bernardette Motte's profile image
Bernardette Motte 
6 years ago

Je connais pas désolée monsieur ! 

Richard Galloway's profile image
Richard Galloway 
6 years ago
Kaitlyn Carney's profile image
Kaitlyn Carney 
6 years ago

Don’t be fooled. They reply on their page for Others to see but they never respond to the direct messages. They don’t care about anything but getting their money! 

Daniel Jay's profile image
Daniel Jay 
6 years ago
Paul Sulzbacher's profile image
Paul Sulzbacher 
7 years ago

Pretty bad to cut power one month past due with no notice. Jea is horrible. 

Krystal Carter's profile image
Krystal Carter 
7 years ago

Several unexplained power outages in our area the last four days. 

Tiara Waite's profile image
Tiara Waite 
7 years ago

Our house has had an outage every day, multiple times a day, for the last two weeks. We actually had to go purchase a UPS to protect our expensive equipment from being fried, something we’ve never had to do before now. I understand that during hurricanes and emergency situations, the linemen work hard to restore power. But, with zero extreme weather conditions since the last hurricane, and mostly sunny weather for the last month or so, this amount of outages is absolutely unacceptable. Especially for a power company that has... read more

Dave Abbott's profile image
Dave Abbott 
7 years ago

Worst power company ever!!! Screw us over again and again 

Sabrina Kim's profile image
Sabrina Kim 
7 years ago

1 star is too generous. prices are insane and you clearly don't look at the meters. your stupid fucking truck comes out way too often and pumps the sewer or something. they block the driveway and my whole house literally shakes. my pets freak out scared. i work nights and they always show up around when i go to sleep. i hate jea so much. P.S. tell your workers to get the fuck out of my yard beyond the sewer area. it literally stinks like shit right now from methane gas and backed up water, this happens every time. I'm honest... read more

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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