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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Flo Angel's profile image
Flo Angel 
7 years ago

They became just like Comcast. Expensive, fake and ruthless. No sense for the community. Some things they are doing should be illegal. But hey, that's how it is when corruption is at large ... shame on you, and shame on us because we pay our bills every month. I wish I could have another option. 

Madeline Yenice Centeno Correa's profile image
Madeline Yenice Centeno Correa 
7 years ago
JJ Los Rodz's profile image
JJ Los Rodz 
7 years ago

Great too see how this crew work's!!!! Las Piedras PR!!!!!� 

Cathy Wilkinson's profile image
Cathy Wilkinson 
7 years ago
James Thurman's profile image
James Thurman 
7 years ago

Residential irrigation water rates are outrageous. First bill was for @34 just for reclaimed (?) water. 42000 gallons in 25 days, system not running every day??? Never trust JEA again!! 

Tina Marie's profile image
Tina Marie 
7 years ago

Not sure if you all just don't care about customers service since their is no competition for the service you provide to Duval county residents but you all have the WORST customer service reps I have encountered in my lifetime. Do better JEA. 

Ivan R. Figueroa's profile image
Ivan R. Figueroa 
7 years ago
Leonardo Junel Caban's profile image
Leonardo Junel Caban 
7 years ago

Thanks for helping Puerto Rico. 

Mike Carpenter's profile image
Mike Carpenter 
7 years ago

Horrible service. I've gotten 5 different excuses on why my power is out on a sunny Sunday and will not be back on until 2 in the morning. 4 of the excuses revolve around there equipment failure but they call it a "normal" outage. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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