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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Ve'Neicia Davis's profile image
Ve'Neicia Davis 
6 years ago
Harlo Everett III's profile image
Harlo Everett III 
6 years ago
Brian Boyda's profile image
Brian Boyda 
6 years ago

JEA doesn't care about anyone. There is no one else that we can turn to for electricity so they have the monopoly here. They previously advertised that they are a non profit organization. That has changed. Now, they have a credit system so if you've had trouble paying the bill, they will just slap a large "deposit" fee on your next bill. They care about money. Plain and simple. 

Sharon Taylor Piltz's profile image
Sharon Taylor Piltz 
6 years ago
Patrick Popeye Fontaine's profile image
Patrick Popeye Fontaine 
6 years ago

JEA Your phone line is down and my power is out in Atlantic Beach 

Kaleb Sweat's profile image
Kaleb Sweat 
6 years ago
Alisha Done's profile image
Alisha Done 
6 years ago
David Goldberg's profile image
David Goldberg 
6 years ago
Miranda Silveira's profile image
Miranda Silveira 
6 years ago

MONEY HUNGRY, basic charges are complete bullshit, I shouldn’t have a $20 charge on my water AND electric bill just for having an account. I should be paying for my usage and taxes not any bullshit fees that add $50 towards my bill. Not to mention they claim that I put my bank account information in wrong and now I have to pay an extra fee a month to debit my bill, and I know for a FACT my information was correct because I checked it over 3 times before I submitted it and now I’m on some bullshit suspension where I have an e... read more

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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