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JEA

3.2

About this business

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Dixie Martin's profile image
Dixie Martin 
7 years ago

I grew up in Jacksonville. I have been without power in Quincy, FL for 10 days since Hurricane Micheal. The JEA is here this morning working on restoring power to MY house. I’m so thankful for their willingness to help! 

Angie DeGuzman's profile image
Angie DeGuzman 
7 years ago
Kallie Kurth's profile image
Kallie Kurth 
7 years ago

Literally not a cloud in the sky yet 1300 people are without power. We have regular outages FOR NO REASON. 

Kelsie Dick's profile image
Kelsie Dick 
7 years ago

over charges people. adds every extra charge they can to your bill and then have terrible customer service. I wish I could choose my electric company but until I love I'm stuck with them 

Robert Crick II's profile image
Robert Crick II 
7 years ago

JEA is nothing short of shady and will hit you with any fee they can possibly can. Even if they make a mistake you will be the one paying for it. More than once they have double and even triple charged my account leaving me to pay payment return fees and occurring fees from my banking institution. JEA does not care about you. 

Syndy Laplante Noisette's profile image
Syndy Laplante Noisette 
7 years ago

Thank you 

Brittany Vina's profile image
Brittany Vina 
7 years ago

The worst. Customer service is always awful. 

Kristy Vale's profile image
Kristy Vale 
7 years ago

JEA customer service SUCKS. They WILL double charge you on a payment and MAKE YOU pay a refund fee for their screw up! I wouldn't even move to Jax strictly because of their customer service! 

Kitty Hardison's profile image
Kitty Hardison 
7 years ago

They truly care about all of their customers. They give to the community everyday! 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is open now. It will close at 5:30 p.m.  

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