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JEA
- Electricity Suppliers
- Jacksonville, FL
About this business
JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
Location details
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I grew up in Jacksonville. I have been without power in Quincy, FL for 10 days since Hurricane Micheal. The JEA is here this morning working on restoring power to MY house. I’m so thankful for their willingness to help!
Literally not a cloud in the sky yet 1300 people are without power. We have regular outages FOR NO REASON.
over charges people. adds every extra charge they can to your bill and then have terrible customer service. I wish I could choose my electric company but until I love I'm stuck with them
JEA is nothing short of shady and will hit you with any fee they can possibly can. Even if they make a mistake you will be the one paying for it. More than once they have double and even triple charged my account leaving me to pay payment return fees and occurring fees from my banking institution. JEA does not care about you.
Thank you
The worst. Customer service is always awful.
JEA customer service SUCKS. They WILL double charge you on a payment and MAKE YOU pay a refund fee for their screw up! I wouldn't even move to Jax strictly because of their customer service!
They truly care about all of their customers. They give to the community everyday!
Frequently asked questions about JEA
How is JEA rated?
JEA has a 3.2 star rating with 1,268 reviews.
When is JEA open?
JEA is closed now. It will open tomorrow at 7:30 a.m.
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