This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
JEA
- Electricity Suppliers
- Jacksonville, FL
About this business
JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
Location details
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our bill has more than DOUBLED since the pandemic, with no explanation. We have lived in Florida for 20 years and know what time of the year to expect increases/decreases and how much it usually will be. “Hot weather” has NEVER doubled our amount or charged $100 more than normal. JEA you are a shameful company and I hope the city gets more options for utility companies to put you out of your crooked business!
Our bill went up $140 out of nowhere. I have had tons of other friends with similar issues. We did not run any utilities more than usual. Haven’t touched our thermostat. Shame on you, JEA!!!!
My electric bill doubled with no explanation. I understand it’s hotter outside and expected a slight increase, but not double, especially when I was out of town for over a week and turned everything off. This seems dishonest and like price gouging during a worldwide pandemic.
Over priced!!! Charge entirely too many taxes and random fees and even if your life doesn’t change at all your bill can fluctuate over 100 a month.
In two months, my bill increased $120. How does this happen? Residents who CHOOSE to not pay their bills on time are rewarded with $200, while those of us who CHOSE to pay our bills on time are penalized with increases. Great job JEA 🤬. Make this right for customers that pay on time.
Is it me or everyone else has also gotten their bills increased? I’ve have been paying the same maybe $10-20 more or less now all of the sudden It increase by $200?!?!
My bill is starting to rise FOR NO REASON. I’ve had the same payment for more than a year and now what?? Does anybody have an explanation for it? It’s not like we are in the middle of a whole pandemic right now.
JEA will rob you and rape you blind! Our bills went up by no less than $100 over the last month! This is ridiculous because it’s either pay or be powerless! No warning, no explanation, they just do as they please! Disgusted because we are in a crisis and have children to provide for who’s by the way, returning back to school and has necessities we must purchase!
It’s a monopoly they’re criminals
Frequently asked questions about JEA
How is JEA rated?
JEA has a 3.2 star rating with 1,268 reviews.
When is JEA open?
JEA is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com