Jayco, Inc.

Harry W 

on BBB

a year ago

Bought a NEW 2022 Open Range 232MD, where do I begin with the problems I have had in the 1 year I have owned it. Stereo never worked from the start and of course wasnt plugged in at dealership to try, drove 3 hours home to find out it didnt work.Electrical issues left me high and dry at campground with the grand kids, had to move trailer with slides out as no power to close. Noticed the exspresso cabinets changing to a blue color, USB plugs not working, Heat in living area non existant, walls were not secure and flimsy, all ... read more

todd s 

on BBB

a year ago

We purchased our 2021 Jayco White **** 26rk from ***************************** in ******* ********** in March of 2022. We absolutely love the layout,design, and look of the trailer. We purchased Jayco because of their reputation.Just a few days ago, March 17, 2024, we hooked up to go on a trip and the tow module in our truck gave us an SC! message meaning a short circuit. We did not want to drive the trailer anywhere without breaks so we called 911 RV Service in ********, **. They arrived and diagnosed the problem. When they... read more

Douglas W 

on BBB

a year ago

I recently purchased a 2023 Jayco seismic luxury 4113. The day I was set to go pick the camper up I received a call from the manager at the dealership stating they had discovered some interior damage caused by improperly winterizing the camper and failure to fully close the kitchen faucet. A full month later when the unit was ready, I arrived to pick it up, was given a walk through by an admittedly under educated new employee. Bare in mind the dealership charges a dealer prep fee of thousands of dollars. I gave the camper a ... read more

Norma B 

on BBB

a year ago

I am very disappointed with Jayco. We bought a new jayco 34 ft travel trailer 1.5 yr ago. This season we went to get it ready for the season and noticed a leak in the kitchen wall, ceiling and into bedroom ceiling. After investigation my husband found the leak was from a factory s**** in the top near the awning.we took it back to where we bought it, as it's still under warranty and they have submitted the claim to Jayco 4.times because even they say it was caused by the s**** and no fault of ours. Jayco has denied the claim. 

Darleen W 

on BBB

a year ago

I bought a 2024 Jayco 174BHW Baja an love it 

Richard T 

on BBB

2 years ago

Purchased a 2024 Jayco North Point 382FLRB in September of 2023, unit had broken water fitting in underbelly within 1st 15min of hookup, once that was repaired found another water leak from shower after the bathroom flooded, this is just a fraction of the issues with the unit,The coach as been at the dealer since waiting on replacement components, in my opinion all necessary components should have been removed from factory assembly line to complete repairs to this unit however we are now going into march still waiting on war... read more

Traci I 

on BBB

2 years ago

Do your research and check all reviews. I only wish I had taken more time to do so as they have terrible reviews. Their quality/quality control, 2 year warranty and customer service is a joke, they do not stand behind their product when you have issues.Purchased a Brand new 2023 Jayco Seismic Luxury Series Fifth Wheel 3512 (Retail for $160k) and was delivered with several issues:- [ ] Table in back came with chips and scratches.- [ ] Main door and screen not level and sticking.- [ ] Leveling system did not work from day one.... read more

Judy G 

on BBB

2 years ago

In April 2022 we purchased a jayco eagle ht **** and have had no luck with it the year we bought we had been under a drought so did not find this out till November of 2023 when we got some heavy rain walked into rv and it was like a water fall inside so I started grabbing towels and trash can to catch all the water contacted rv station about what was happening and they said could not do anything at this time so we had a mobile tech come out to find out what was going on was told the whole roof was very soft water had been se... read more

Paul and Jada H 

on BBB

2 years ago

In April 2022 we purchased a brand-new Jayco 321RSTS. Since day one, weve encountered endless problems. In just a years time we had to replace the entire roof twice because of leaking and soaking of our mattress. We had to also replace the microwave and stove/oven. The fireplace heater stopped working and two water pumps had to be replaced. Our recliner was ripped, a majority of the interior trim came lose, all the drawer bottoms came apart and rubbed on the drawer catches resulting in our clothes covered in wood shavings, t... read more