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Jayco, Inc.
- Automotive
- Middlebury, IN
About this business
Jayco develops and manufactures a full-line of recreation vehicles at its company headquarters in rural Middlebury, Ind. With a history dating back to 1968, Jayco's mission remains unchanged, to build exemplary recreational vehicles and provide customers with extraordinary service after the sale. The company develops and manufactures a comprehensive selection of camping trailers, travel trailers, fifth wheels, class C motorhomes and sport utility trailers under the Jay Flight, Eagle, Designer, Jay Feather EXP, Jay Feather LG... read more
Location details
903 S Main St, P. O. Box 460, Middlebury, IN, 46540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a 2022 Jayco 264BH from a dealer in ************* CT at a camping show. Have had way too many issues with this camper to count. Most of which the dealer tried and was unable to fix, or did only to have the issue re-appear and now we are out of the warranty period. This camper has been a nightmare from the get go with the first big issue being the fridge not working, which took months out of the 2023 camping season to resolve. Amongst other issues was wiring issues, leaky pipe issues, and issues with the door not worki... read more
Discovered a roof leak this spring on my 2024 Jayco. The dealer traced it to missing sealant on the battery solar power bracket. Jayco has refused to cover the damage, blaming lack of maintenance. I am in arbitration now, hoping for the best. Replacing plywood and interior panels will probably cost >$20k. This was the second water leak this trailer has had due to a manufacturing defect. Do not buy Jayco; their quality *****, and their warranty isnt worth the paper it is written on. Id give them zero stars, but the app wont l... read more
We bought a 2024 Entegra 29f last year and have had nothing but issues with the generator getting vapor locked in the weather over 100 degrees. Entegra and Jayco have known about these issues for years and continue to put the generator in the same compartment behind the engine. They are putting out a defective products and then shift blame and refuse to actually fix the problem. They do not seem to care if people or pets get heat exhaustion they just ignore it. Shame on you for defrauding innocent people. #Entegracoach #Jayc... read more
We bought a 2024 Entegra 29f last year and have had nothing but issues with the generator getting vapor locked in the weather over 100 degrees. Entegra and Jayco have known about these issues for years and continue to put the generator in the same compartment behind the engine. They are putting out a defective products and then shift blame and refuse to actually fix the problem. They do not seem to care if people or pets get heat exhaustion they just ignore it. Shame on you for defrauding innocent people. #Entegracoach #Jayc... read more
Business response:
Please provide the 17-digit VIN for you motorhome so that we can review the service history and properly respond to your review.Sincerely,Jayco Customer Service
As someone in ******* in the market for an RV, I would never choose this company. Standing behind your 3 employees who crushed 2 live cats in a compactor is disgusting. I'll spend my money at business that actually has morals and ethics.
Unethical and inhumane animal practices to cats on the property. Sad thing this is not the first time it has happened, only the first time they were caught. Jayco says they do not support the actions of their employees but yet I think they need to show proof of that. What steps/ measures are to be taken to prevent this from happening again? No charges we pressed against these men so the other employees are shown if they do these terrible things they just get a slap on the hand and are free to go put apps in at another rv fac... read more
Like many others, if I could leave a 0, I would. I bought a 2023 Jayco Baja 29' bumper pull camper in Oct 2023. During the walk through that lasted about 5 minutes, I pointed out 4 cosmetic issues; a wrinkle in the ceiling, a flaw in one couch cushion (that could easily become a tear), the trim in one spot was not attached, and the trim cushioning on the back of the dining room chair was not attached. I was assured that all would be perfect at pickup. None of the issues were fixed and those are the LEAST of the issues I have... read more
We purchased a 2024 jayco pinnacle 37mdqs in March of 24 and the quality is absolutely terrible. Water leaks, roof wrinkles, pour cabinets and not insulated as stated. This wasn't a cheap camper well at least the purchase price wasn't the camper itself is nothing but cheap. We spent extra for a 3rd ac and when all three are set to 72 on an 85 degree day they can't keep up, which goes to show the pour insulation quality. The old 15 Forset river we had was a far superior camper for less than half the cost. Not even 30 days fro... read more
After reading what these employees did to these cats, it made me nauseous and so very angry. The fact that these men were NOT FIRED UNTIL recently tells us all we need to know. This company deserves to lose all business. It is sickening the anguish and torture that these cats went through, in those moments, while those men sat there and watched them die in unbelievable agony. I am disgusted and hope that this entire business shuts down. The ** was "misquoted" , then why weren't these men fired and why didn't YOU, Jayco, Why ... read more
Frequently asked questions about Jayco, Inc.
How is Jayco, Inc. rated?
Jayco, Inc. has a 1.2 star rating with 198 reviews.
When is Jayco, Inc. open?
Jayco, Inc. is open now. It will close at 5:00 p.m.
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