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Inspire Brands

3.0

About this business

Location details

3 Glenlake Pkwy NE, Sandy Springs, GA, 30328, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.0206 reviews
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Melissa L.'s profile image
Melissa L. 
2 years ago

The ************* ******, **** location seems to think its a DoorDashers/3rd party delivery driver's job to fill customers drinks. IT IS NOT A DOORDASHERS/3rd PARTY DELIVERY DRIVER'S JOB!!! We do not work for them, and we are not an employee in any capacity; therefore, it is not our job! Not only do I not have food safety training, no place in my DD contract does it state its my responsibility to fill up drinks. My job is to pick up already prepared food in sealed bags and deliver!!! 

Lilly H's profile image
Lilly H 
2 years ago

Location: BWW GO ************************************************************. Very rude staff. **************** is always the worst. Why is is location even open after so many complaints? They keep you on hold forget them hang up or dont pick up the phone at all. 

Joe V's profile image
Joe V 
2 years ago

Location: ****** ******** Issue: Take out order retaliation Description: Today 3/9/23 I saw an AD on ******** with the **** Boneless Wings. I decided it had been a long time since I went, and remembered instantly why I haven't been there in over 3 years. I ordered 6 wings which got me 12 with the ****. My hands were full so I did not check my food. I got home and my sauce for one have equated to a teaspoon of sauce in the box and not on any of the bites of chicken. The lemon pepper I got were clumps of seasoning in the box, ... read more

vonetta h's profile image
vonetta h 
2 years ago

Poor customer service, mind you this company just came back up almost going out of business and closing many, many of your restaurants in the past. I visited the ********** location today at 02/18/2023 11:10am and the person who sits the customers ******* had a very bad attitude. I complained i didnt order this and please correct it, she then began to raise her voice at me and when i asked to speak with a general manager some young woman by the name of ***** came over like she was unbothered. I will never go to that location... read more

Francisco S.'s profile image
Francisco S. 
2 years ago

Honestly this restaurant is a complete mess everytime o have come here its been an issues and this one was the last straw. They are always bringing out dry cold food, their floors are constantly dirty, they prioritize online orders from doordash and Uber more then their in house and mobile online customers. And they take an unreasonable amount of time to fill orders. This last time they had me waiting for a total of 4 hours for food and stated that it would be more than 2 buisness weeks until my refund would be processed. Af... read more

Kimber J's profile image
Kimber J 
2 years ago

Omg the **************** **************** location on point.. the best location for food and service. Ive NEVER HAD good food from BWW until here. Its always been sub par. I have always gone to have drinks with food on the side no joke their food is actually on point and I was surprised and impressed. Well done! 

Ann S's profile image
Ann S 
2 years ago

The BWW's located in the chapel ***** center in *************** ******* provides extremely slow service especially regarding their take out orders. PLEASE allow two hours for your food to be ready. We have tried them three times and always extremely slow. Place your order well before you are hungry! 

LaTarra L's profile image
LaTarra L 
2 years ago

***, **********, ** is the location my Husband and I have eaten at for years! Recently theyve had many staff changes. Currently, there is a manager named ****. She is running a hostile, laid back, unwelcoming environment. Im not sure how she is there as a superior when ******, who has been there for years can probably run that place like the back of her hand. ****** is currently a manager, but not like ****. As customers we no longer feel the welcoming experience once received by her or our requested waiter ***, due to Annes... read more

Cynthia T's profile image
Cynthia T 
3 years ago

They charged me **** tip plus carry out fee! I ordered online and picked up my order. Which wasnt ready at time disclosed. I waited an additional ***** minutes and order was incorrect; I paid for flats but received mixed. Requested my refund on 10/1/22, I was told it was going to corporate as of 11/15/22 no refund. This is unacceptable and Im losing my patience and belief that customer service is lacking training or dont appreciate the support a customer provides. Poor customer services can make or break a company. Thanks 

Frequently asked questions about Inspire Brands

How is Inspire Brands rated?

Inspire Brands has a 3 star rating with 206 reviews. 

When is Inspire Brands open?

Inspire Brands is closed now. It will open at 9:00 a.m. 

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