Inspire Brands

Emilie G 

on BBB

2 weeks ago

I am writing to formally report a concerning experience I had at your *********, ** location (DD/BR Store #****** Q35) on 8/12/25, between approx 4-5:30 p.m. My total payment for the visit was $22.29. The issues I encountered are as follows: Excessive Wait Time at Drive-Thru: I waited approximately 5 minutes in front of the microphone before my order was acknowledged, which caused unnecessary delay and frustration. Incorrect Order Fulfillment: I ordered: One two-scoop Mint Chocolate Chip ice cream in a bowl with sprinkles/ T... read more

Eric P 

on BBB

4 weeks ago

Complaint Summary:Threatening and aggressive employee behavior at Sonic Drive-In (**********************************) escalated to the point my wife had to call 911. Company has refused to provide transparency or outline corrective actions despite repeated follow-ups.Details:On July 4, 2025, my wife and son visited the Sonic Drive-In at ******************************************************************, after placing an order through the Sonic mobile app. My son made an innocent mistake by entering through the exit lane.An e... read more

Terri W 

on BBB

2 months ago

I ORDERED 2 Arby's ****** Sandwich Meals from Arby's on ************************************* In ******** I ordered 2 Rubuen Sandwich Meals which were listed at $9.99 each 2 Large Strawberry ******************** bites (5 piece)the TOTAL OF THAT ORDER WAS $36.50 with the TIP. SO HOW ON EARTH DID IT COME TO $47.58? I requested to speak to a Manager I asked for her name HAIZY she was in NO WAY Professional. This is so SAD for such a Great Long Standing Establishment 

Kaneisha B 

on BBB

9 months ago

I ordered the deep fried turkey gobbler which cost about $9 for only the sandwich. My sandwich was not made as advertised it was small the turkey quantity was no where NEAR the amount shown nor did I have any of the herb sauce as described on the sandwich. One of the factors of me ordering the sandwich was bc of the sauce! I informed Arby's of my sandwich not being made to order and have yet been contacted regarding my order issue as indicated. I order there often and paid too much money for Arby's to not even make an attemp... read more

Jason G. 

on BBB

10 months ago

This business advertises promos that are only able to be had when placing online orders. What they have done is disable online ordering so you cant take advantage of promo. Then if you call to place the order they will not honor online pricing, even though its advertised. Attempted to speak with manager to no avail. Pretty frustrating as a consumer to be duped like this. 

Nakish A 

on BBB

a year ago

The Buffalo Wild Wing **************** and customer satisfaction has decreased tremendously. It's honestly one of my favorite places to eat and has been for over 10 years. Yet here lately it's like the front of the house staff could care less to give ant type of satisfaction. I tried to call my order in and was placed on hold to assist other customers, not okay, but okay. Only to get to the location from home and still on hold, to see no customers at the desk and two employees just standing there near the fountain drinks. Fi... read more

Marco C 

on BBB

a year ago

Buffalo Wild Wings **************** **********. Came in for a quick dinner and drinks after after a night off from work. Late night, mind you this is the only place that closes at 2am. But here is where the problem lies. Our waitress/server ****** tells us we can only sit on bar tops that have menus. No problem. It was 12:30 pm. We order our drinks with her. She says shell be back for a food order in a bit. No problem. We get our drink, she later stops by for our food order. We get our food surpsringly quick. Which was great... read more

robert m 

on BBB

a year ago

WORST COMPANY IN FOOD SERVICE...BUNCH OF RIP OFF ARTISTS...DROP **** MOFOS 

Debbie S 

on BBB

a year ago

Inspire Brands is a TERRIBLE business with regard to customer ************************ Im DONE supporting Sonic and any restaurant under the Inspire Brands umbrella.