Indiegogo Inc

Stephanie S 

on BBB

3 years ago

I have contributed to two campaigns through Indiegogo. The first, I received my product as promised. The second was a widespread fraud. I have tried contacting Indiegogo, but their contact page is a joke. Even if you are already logged in to your account, it asks you to login again. The issue comes when you log in again and it takes you back to the home page, not the contact page. It's just a loop of logging in and then being taken back to home. This company enables fraud as they do not require ANY accountability on behalf o... read more

Korey R 

on BBB

3 years ago

Backed a campaign 2 years ago. Never received the product and indiegogo did next to nothing except send the complaint I sent them to the campaign owner who proceeded to tell me they don't do refunds, the product is "on its way" and I was being rude for calling them a scam.Never doing business with indiegogo ever again and suggest others follow suit! 

Stuart H 

on BBB

3 years ago

Indiegogo has been the biggest innovator of theft since 2008. Their platform has been **** with scams and fraudulent campaigns from the start, and their efforts to stop this problem didn't have been laughable. Instead of protecting consumers and investors, they've opted to protect themselves from consumer litigation by adding 'No Class Action Allowed' into their terms of service. Both campaigns that scammed me were successful ones, and they made off with over $100,000 each, but those perks never got delivered, and my attempt... read more

David C 

on BBB

3 years ago

I had $241 stolen for a campaign called WasteRiviver: Kitchen Composter. Ive since learned this group has held this scam campaign on multiple platforms and taken hundreds of thousands of dollars. Indiegogo doesnt care at all about this, and even after its been made clear the campaign is a scam, it is still up so more people can lose money. These people should be in jail and subject to a federal investigation. Stay away from this company and everyone tied to them. 

CHRIS P 

on BBB

3 years ago

This site is nothing but a scam. They allow people to raise millions of dollars without any recourse on shipping to those who funded. Volterman for example, is now widely available from many sites, including their own yet they have not shipped wallets to thousands who purchased them in 2017. If there is enough stock for them to sell on their own website and to other dealers to sell then they have enough stock to look after the people who helped fund the creation. I have asked for a refund several times since 2017 and 1) they... read more

Jerrin W 

on BBB

3 years ago

This site is organized fraud and safe haven for people looking to scam others with little to no accountability from the site. Once they take your money you will get no help at all getting the refund. Better to just buy once the product is fully then risk the entire amount to save $30. I spent $1500 on a campaign for "carbon : computerized personal trainer and they little ran with the money and stopped communicating. Perhaps consider mall items but absolutely do not back expensive items on this site. They will drag you along ... read more

Pauline T 

on BBB

3 years ago

Indegogo is a scam. Don't ever do any funding with them. They took my money for a dog "poo pail" and I never received it. Purchased over a year ago and I keep getting "promise emails" from the company that produces the product. Never received the product. Both Indegogo and ************************* from Poo Pail are scam artists. Both businesses shouldn't be allowed to continue to operate. Buyer beware!! 

Mike p 

on BBB

3 years ago

Took my money never provided promised product. Cant call to speak with an employee doesnt reply to emails. 

David T 

on BBB

3 years ago

I bought a product on Indiegogo call "Carsifi: Wireless Android Auto Adapter". I really like the idea about crowdfunding, but the way that Indiegogo does it is not acceptable. I understand that the products that are backed on Indiegogo may fail, however, Indiegogo does not as far as I can tell to shut down trouble projects."Carsifi: Wireless Android Auto Adapter" is a case in point. I ordered a "perk" in early March and paid for shipping in early April. Communication from the company is practically nil. There are many commen... read more