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IKEA

4.2

About this business

Location details

8300 Ikea Blvd, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.22,082 reviews
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Sarah Cohen Shapiro's profile image
Sarah Cohen Shapiro 
5 years ago

I purchased thousands of dollars worth of furniture from the IKEA Brooklyn location. I went to the store today to return a Hemnes daybed that broke while my daughter was on it. i didn't have a receipt, I was told there was nothing they can do. Nothing. Not get me a replacement part, not look into it. Just nothing. a $500 dollar bed I purchased a few months ago was now garbage, and it's obviously from IKEA, so I dont get it. Anyway, from now on, no big purchases from IKEA for me . 

Reesa Graham's profile image
Reesa Graham 
5 years ago
Jessica DiTommaso's profile image
Jessica DiTommaso 
5 years ago
Lorna Gordon's profile image
Lorna Gordon 
5 years ago

Its � 

Kristoffer Østvang's profile image
Kristoffer Østvang 
5 years ago

I'm a long time IKEA fan, I even worked at IKEA for a few years when I was younger. We ordered the basics for our house after my family relocated into a mostly empty house on Thursday. Today, the delivery contractor from XPO showed up with 20 out of 28 packages, missing the sofa, chair and our our bed and mattress (the kids' beds have arrived). He blamed IKEA for not having things easily available for him at the warehouse, but also had a bill of lading with 28 pieces and was fully aware of only having 20 in our box. This was... read more

Rocio Morel's profile image
Rocio Morel 
5 years ago

The food is great and the cake too. 

Marie-Hélène Van Cauwenberghe's profile image
Marie-Hélène Van Cauwenberghe 
5 years ago

Online order: issues with delivery (delay of 2 days because of NAL) and unfriendly customer service (I’m not even mentioning the HORRIBLE customer service at NAL). Today in store: TERRIBLE service, extremely rude and unfriendly cashier. IKEA USA: never again!!! 

Mary Bratton's profile image
Mary Bratton 
5 years ago

The worst Return Dept. Rude, surly, unhelpful. "I don't know" is the standard answer. Not "let me find out" just I don't know. Wait time is ridiculous. Elevators not working. Already posted several reviews and emailed corporate. Keep your Ikea Family card. Done. 

Shawne Lee's profile image
Shawne Lee 
5 years ago

Love ❤️ 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.2 star rating with 2,082 reviews. 

When is IKEA open?

IKEA is open now. It will close at 9:00 p.m.  

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