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IKEA

4.2

About this business

Location details

8300 Ikea Blvd, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.22,082 reviews
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Paula Arias-Lora's profile image
Paula Arias-Lora 
5 years ago

Going to Ikea is therapy for me. 

Melva Serra's profile image
Melva Serra 
5 years ago

Excelente 

Amanda McKoy's profile image
Amanda McKoy 
5 years ago

There is no way that I will ever use or purchase anything from Ikea again. My two bedroom apartment is in shambles waiting for them to complete my order. Customer service has been horrible if you can even get through. I will tell everyone I know to not use their picking and delivery service it's a waste of time and money. 

Rosanny E Jimenez's profile image
Rosanny E Jimenez 
5 years ago

Me fasina 

Rākesh R. Bājrāchāryā's profile image
Rākesh R. Bājrāchāryā 
5 years ago

Very nice and reasonable. 

Daniel Shuman's profile image
Daniel Shuman 
5 years ago
Shelley He's profile image
Shelley He 
5 years ago

You are the Spirit Airlines of furniture stores - poor quality and poor customer service masked by affordability. Your logistics system needs a major facelift. How can you expect your customers to keep coming back only to find things out of stock? AGAIN! In the meantime, the least you could do is improve the customer experience. With moving being a high-stress life event, you'd think they would understand and be more helpful. I welcome all industry competitors because I, for one, am ready to shop elsewhere. 

Stephanie Hui's profile image
Stephanie Hui 
5 years ago

Terrible customer service . Been trying to reach them for 1 week now because they didn't deliver an item I already paid for . They said they would issue me a refund and still nothing . Nobody would call me back and I've been calling everyday and on hold for 40 mins +. Absolutely terrible . How hard is it to fix your own mistake , IKEA?! Or at least have enough respect for your customers that spend thousands and thousands of dollars . CALL THEM BACK. 

Thomas Porter's profile image
Thomas Porter 
5 years ago

The Brooklyn, NY store stiffed my daughter on a delivery today after she took the day off and didn't have the decency to tell her or keep her from having to be on hold for literally hours. Brooklyn IKEA: I hope you get an STD. 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.2 star rating with 2,082 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

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