IKEA's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

IKEA

4.2

About this business

Location details

8300 Ikea Blvd, Charlotte, NC, 28262, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.22,082 reviews
Select a rating
Lou DeGuara's profile image
Lou DeGuara 
5 years ago

Evette R. A big thank you. No a huge thank you for your help today. You went above and beyond with your service, knowledge, professionalism and great smile. You have made my experience at IKEA so positive I enjoyed being here today. I wish you the best Thank you Ps you probably will never know I wrote this but I hope someone from IKEAs PR department sees it. 

Billy Corr's profile image
Billy Corr 
5 years ago

The Brooklyn IKEA was understaffed and those working were miserable! Only 2 people working the long line in the cafeteria and the food was horrible. Just throwing the food. And we had paper plates and plastic forks????? No dishwasher?? Only 1 cashier?? Are you kidding me. Of all the IKEA'S I've been to this store was awful! Hire some people!!!! Getting there from Manhattan was enough torture!! 

Alexia Jrt's profile image
Alexia Jrt 
5 years ago

I can only agree with everyone on the poorest level of customer service.They are the worst,I'm still waiting for the refund of my 1500 dollars order,2 months after I placed it.This is unacceptable - is it even legal? - and I will make sure that no one in my acquaintances buy anything again from Ikea.If you re too busy - as they tell you in the phone - just hire people, interns,whatever,to help you do your damn job correctly. 

Ruthi Dougherty Stanley's profile image
Ruthi Dougherty Stanley 
5 years ago

Floorplan not user friendly, check out area a maze but great products and prices. 

Valerie John St. Clair's profile image
Valerie John St. Clair 
5 years ago

Love Ikea I ad a lot of fun. I got a lot of ideas for my home 

Robin Smith's profile image
Robin Smith 
5 years ago

I love � shopping at IKEA because every item is displayed in a way where you can visibly visualize the items in your home in a decorative manner...my next item will be a bedroom set and hanging lights. 

Jennifer Trujillo Orta's profile image
Jennifer Trujillo Orta 
5 years ago

I went yesterday for the 1st time with my family and it was amazing. The staff was so helpful and the price's were great . Food was completely clean and great prices to eat . I wouldn't order online and pay about $200 for delivery that's insane. I would go in the store. I went to buy a large closet, it was set up same day and looks amazing beautiful. Yes I would recommend it to anyone that is hesitating to try this location. Im definitely going backkk soon . 5 stars ����� 

Mark Alan Jones's profile image
Mark Alan Jones 
5 years ago

Felt the store was a little rundown and the quality was so bad. Things look so much better quality on website but what do I expect? The prices are so low. Bought some tea lights, batteries and a chef knife. We'll see how the knife works. I don't really feel I need to ever return to IKEA AGAIN. 

Kirstie Darko's profile image
Kirstie Darko 
5 years ago

The customer service was really good but my check out experience sucked and security needs to fix their attitude. These are the last faces I see and unfortunately the one thing I'll remember the most. 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.2 star rating with 2,082 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com