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IKEA

4.1

About this business

IKEA Brooklyn offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available. 

Location details

1 Beard St, Brooklyn, NY, 11231, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.118,309 reviews
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Derek Rollberg's profile image
Derek Rollberg 
5 years ago

The store was well maintained, the food in the cafe was all right, but the soda machine was down. After a 2-hour visit picking out new furniture and gadgets, we had to wait in line for almost an hour. 50+ people waiting to pay and 3 registers open. Not a good impression. 

Scott Henkle's profile image
Scott Henkle 
5 years ago

An absolute dystopian hellhole. Had to walk through labyrinths of stuff I have no interest in to find the area to get the pieces for the furniture I want. Then none of the items were where the tags in the showroom said they were. I hated everything about my experience here. 

Dan Watson's profile image
Dan Watson 
5 years ago

1 HOUR AND 1 MINUTE WAITING ON THE PHONE TO REPORT DENTS IN OUR BRAND NEW CABINET DOORS! ONE HOUR!!!!!! YOU ARE A GLOBLE MONEY MAKING MACHINE. GET MORE STAFF! ONLY CALL 1 888 888-4532 IF YOU HAVE ONE HOUR TO WASTE! NOT GOOD ENOUGH!!!! 

Supreme Bain's profile image
Supreme Bain 
5 years ago

I guess my experience will be the best one. Once I saw delivery prices, I had decided, no delivery for me. Got a couple of dressers and a wardrobe in-store. Got a lyft van one day $30. Next time rented a uhaul $20 and an extra hand. They also have delivery vans outside with decent prices that will deliver you and your furniture to your home. Free Shuttle bus from downtown BK is amazing! Candy is always gone and NEVER refilled in the food section, seriously it was 1pm �. They always run out of specials, never have to go boxes... read more

Daniel Alexander Catano's profile image
Daniel Alexander Catano 
5 years ago

Una tienda bien grande y espaciosa para caminarla con toda la familia y muchas variedades de artículos es realmente importante para toda el área de Brookly. A very large and spacious store to walk with the whole family and many varieties of items is really important for the entire Brookly area. 

Rebecca Florence's profile image
Rebecca Florence 
5 years ago

Ordered a couch on 3/17 in-store at the Brooklyn Location. It's supposed to be delivered this upcoming Saturday and I've received no update for the past two weeks. No email, or call. I've tried calling twice, and am now on hold and have been on hold for 2 Hours. This is absolutely ridiculous. After reading all of the horror stories I'm so nervous my item won't get to me on Saturday, and there's not even a human I can talk to to ask a simple question. If this doesn't get resolved or if for some reason I can't get ahold of som... read more

Derek Jung's profile image
Derek Jung 
5 years ago

Their customer service is awful. 

Orrin Kastelijn's profile image
Orrin Kastelijn 
5 years ago

The worst service ever! You delivered a partial order, six days after the date it was promised. If you want to call customer service you need to have a never ending patience, as after several phone calls of a few HOURS, you still do not get any answers. I paid for these products and never got what I was promised, only headaches. 

Sunita Manickchand's profile image
Sunita Manickchand 
5 years ago

visited today staff very helpful on the furniture floor but the restaurant? 4 lines 1 cashier and when they did open up 2 more registers, nasty attitude. some shelves were bare out of stock and waiting in line for trolly while associated converse . I give them a half star... not even worth it. next time I'll go to hicksville 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.1 star rating with 18,309 reviews. 

When is IKEA open?

IKEA is open now. It will close at 9:00 p.m.  

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