IKEA's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

IKEA

4.1

About this business

IKEA Brooklyn offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available. 

Location details

1 Beard St, Brooklyn, NY, 11231, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.118,309 reviews
Select a rating
Tatiana Bastos's profile image
Tatiana Bastos 
5 years ago

Deliver the items I paid for. It is unacceptable and fraud. 

Hilary A. O'Shea-Flanagan's profile image
Hilary A. O'Shea-Flanagan 
5 years ago

If you never want to see your merchandise arrive then order from Ikea. Waiting over a week for a delivery! Today the truck never even got out on the route! NEVER ORDER FROM THEM! Walmart and Target are 10000 times better. 

Raoul Bermejo's profile image
Raoul Bermejo 
5 years ago

Where is my mattress #IKEA??? It is not fun sleeping on the floor!!! #backpains #badservice #fixyourlogistics #fixyourcustomerservice Grrrrrrr. You could not deliver on time! And then you send me an email that says "As per your request, your delivery date has been re-scheduled." Lesson for me: when you buy cheap, expect cheap service. 

Marie Viellard's profile image
Marie Viellard 
5 years ago

Their delivery services are just useless !!! My delivery has been rescheduled already 3 times in 7 days and still not sure they're going to come on the date that I just chose today ! 

Eduardo Nordskog Duarte's profile image
Eduardo Nordskog Duarte 
5 years ago

Very bad customer. I've been trying the customer service phone for over a week but it's been busy and I get disconnected automatically. And then the email alternative is not functioning at all. Really disappointing... 

Rachel Piddock's profile image
Rachel Piddock 
5 years ago

They take your money and don’t deliver your items. Been on hold 2.5hours now just trying to cancel my order and get money back. They’re criminals frankly. 

Gurung Tseten's profile image
Gurung Tseten 
5 years ago
Edgar Castillo's profile image
Edgar Castillo 
5 years ago

I bought an all white closet. 1st the doors never got put in because all the part was not shiped. 2nd I bought 6 white shelves why did they send a brown one? 3rd I've been on hold for 66 min already and still waiting on my cell phone!!! ������� 

Laura Szarvas's profile image
Laura Szarvas 
5 years ago

Simply the worst IKEA store of all times. Made an order a month ago (Yes, A MONTH AGO) and it still hasn’t arrived!!!! Spent two weekends waiting for nothing. You basically ruined our summer. Just worse than your terrible delivery service is your pathetic customer service which does nothing but neglect customer’s issues. 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.1 star rating with 18,309 reviews. 

When is IKEA open?

IKEA is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com