IGS Energy

Sheila B 

on BBB

a year ago

I agree with **** L...IGS Energy are scam artiest. A door to door representative came into our neighborhood, representing IGS. He was very pleasant. He told me how I could save money if I 'bundled' our electric and gas. With high prices on everything, I was all about saving money. He asked to look at our last billing cycles. He stated again that we would save money...by bundling. I was SO EXCITED! We got our first bill for gas and with our new CCF rate, we paid $65 MORE than if we hadn't changed from Direct Energy. HOWEVER, ... read more

Jennifer C 

on BBB

a year ago

My representative presented himself as being with the city and that I had to sign up to make sure that my rates did not increase. My rates are triple what they were on record for last year. I tried calling customer service and they claimed that because I opened my email that I could not cancel without penalty. I told them that their representative that came to my door misrepresented himself as being sent by the city, when in actuality, he was not. I am currently waiting for a return call from a senior representative that I k... read more

Scott B 

on BBB

a year ago

The other 1 start reviews say enough. Don’t give them any time or money. 

Debbie K 

on BBB

a year ago

Igs sucks taking advantage of elderly and whoever they want.my mom's gas bill actually only 93 bucks but igs charged her 293.00. so if ya want to get rid of igs they want to charge you a huge fee for that too. So how do ya live when they charge you that. Guess that bill won't be paid. It's the same with her electric bill. To me they scammer's. 

Julia C 

on BBB

a year ago

Very misleading and pushy salesman at my door. Made me believe that something was wrong with my Nipsco account and asked to see my last bill/account. Used the phrase “Nipsco hasn’t contacted you yet” in regards to something ‘being wrong’ with my Nipsco bill. Very confusing and represented himself as working for Nipsco. 

Don H 

on BBB

a year ago

Guy came to door and saw that we had ring and gave his pitch to our doorbell. He wanted to see if we “Qualify”! I decide if I qualify, not him! Glad I qualified to not answer my door! I rate his professionalism a minus 1 star! 

Terry B 

on BBB

a year ago

They are a bunch of Scrammers and don’t buy their stories. 

Josh L 

on BBB

a year ago

Scam artists. Woke me up from a dead sleep requesting to see my energy bill so they could verify that I'm getting the lowest possible rates on energy & then had me sign their paperwork verifying that I was going to get this low rate locked in for the next year & it couldn't be raised & save me money.....What they DIDN'T TELL ME was they were taking information off my energy bill to sign me up for an account with them & thats what I was actually signing & those "lower" locked in rates were actually twice as much as I was curr... read more

Rose S 

on BBB

a year ago

IGS keeps harassing me about what the new supplier company I chose is charging. I know what the new company is charging- that is why I picked them. This man from IGS has called more than once going on and on about prices to the point I just blocked the number.