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IGS Energy
- Consumer Services
- Dublin, OH
About this business
We’re IGS Energy – a team of people that believes we’re both capable and obligated to fight climate change and to promote sustainability and energy independence. Sustainable energy can be simpler and that’s exactly what we bring to homes and businesses across the U.S. We’re innovating smart technology that lets us all source clean energy, manage our carbon footprints and even protect our homes’ utility lines and appliances. Every choice we make today impacts our planet tomorrow, and it&rsq... read more
Location details
6100 Emerald Pkwy, Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We were sold the system and upon refinancing our home, we were told that we cannot payoff the "lease" until the sixth year! This was Not explained to us by the ******** representative and *** never contacted us at all! In other words they want to be able to charge $103 monthly for 5 years and make money. This is poor business practices!
Business response:
IGS Solar has spoken to the customer, and their concerns have been addressed.
Lies said it would be fixed. It was only for a short period and then goes to variable. No mention of that when signing up. Watch what you sign up for.
Business response:
Thank you for your feedback. *** offers fixed terms for 12, 24 and 36 months. A notice will be sent at end of term advising the account will be placed on a variable rate. This would allow a customer to lock into a new fixed rate.
Scammers - door to door salesman lied to me to get me to change my provider, I then canceled within 24 hours after reviewing the information I received (which is the consumers right), and now 4 months later I received an invoice from them. Invoice was for a solar program that I specifically didnt cancel - even thought I canceled everything that was sold to me. Stay far away from these scammers.
Business response:
Thanks for your feedback. Were sorry to hear you have not had a good experience. If we can help clarify anything, please let us know at *********************** and we will be sure to get your questions answered.
I have been scammed and am still being billed. I had recently given birth and a salesman came by and told me “sign here and here” and that he was saving me money on my utilities. Not the case! My electric and gas have both doubled! He claimed to be a pastor and said a prayer. I felt so awkward and taken advantage of. When I called to cancel, they are saying there’s all these fees. I shouldn’t have to pay for any of this since this salesman lied. He claimed to be with my utility company. This is just so wrong!
Business response:
Sorry you feel IGS is bad, *** does allow all customer 7 days to cancel the contract before any cancellation fees are involved.Thank you,IGS Energy
**************** is terrible, they continue to charge you after canceling. Will never use again!
Business response:
Sorry to hear you feel IGS Energy is bad! IGS must allow the utility company one to two billing cycles to remove us from your bill. Please contract IGS Energy if your cancellation took longer. You can reach us at******************************.
Very poor. Ever since signing up my energy bill has been messed up. This company is a scam! Highly recommend never answering the door to them! Now Im stuck with this company for 2 years. Was never even shown the plans. Tried to downgrade to a 12 month plan but they make you pay a fee either way!
Business response:
Sorry to hear you feel IGS Energy is bad! Please reach out to us at ************************ so we can try to assist.Thank you,IGS Energy
The CEO of IGS ***** ***** and his family live large and travel the world nonstop after scamming innocent people with this joke of a company. This company needs to be shut down and they need to repay people what they stole. I cant believe they have been doing this for decades. They preyed on my elderly grandmother. An aggressive salesperson basically threatened her that if she didnt switch carriers, she would be sorry and so she was so bewildered and then when she got a bill for $400 we tried to cancel. They told us an astro... read more
Business response:
We are sorry to hear that you're not happy. Please reach out to *** customer support so we can review your grandmother's account.Thank you,IGS Energy
Salesman stated he was with IGS Energy and was affiliated with Columbia Energy and said he could sign me up for a better plan.Told him no. I contacted Columbia Energy who said they are not affiliated with them.Contacted police who sounded well versed in their sales techniques.
Business response:
Thanks for your feedback. Were sorry to hear youre not pleased. If we can help clarify anything or assist from a customer service perspective, please let us know at ******************************.
A salesman cam to my father's door and my father, with dementia told them that he cannot sign any paperwork and they would have to come by when I was at the house to go over it with me. They came back a second time when I was not there and talked him into signing with them for more than double of what the gas company was originally charging. Ohio needs to do something and put this company out of business as their target audience is clearly vulnerable adults.
Business response:
Thank you for reaching out to ***. IGS is not able to locate an account for your father. Can you please reach out to us at ************.
Frequently asked questions about IGS Energy
How is IGS Energy rated?
IGS Energy has a 3.8 star rating with 3,534 reviews.
When is IGS Energy open?
IGS Energy is closed now. It will open tomorrow at 8:00 a.m.
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