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IGS Energy

3.8

About this business

We’re IGS Energy – a team of people that believes we’re both capable and obligated to fight climate change and to promote sustainability and energy independence. Sustainable energy can be simpler and that’s exactly what we bring to homes and businesses across the U.S. We’re innovating smart technology that lets us all source clean energy, manage our carbon footprints and even protect our homes’ utility lines and appliances. Every choice we make today impacts our planet tomorrow, and it&rsq... read more

Location details

6100 Emerald Pkwy, Dublin, OH, 43016, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.83,503 reviews
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Sara M's profile image
Sara M 
9 months ago

They scammed me out of my money. They are tricky and got me to sign papers that I didn't realize was giving them acess to my banking account. They claim to help you save money on your power bill but that is not true. They charge you for them to pay a percentage of your power bill. When it all come down to it they don't save you anything. I can't believe ppl actually work for this company. Money is the root of evil. 

Business response:

Thanks for your feedback. Were sorry to hear you have not had a good experience. If we can help clarify anything, please let us know at *********************** and we will be sure to get your questions answered. 

Nicholas C's profile image
Nicholas C 
9 months ago

I give a zero review? A salesperson ******* from ********* came to my door in **** from **** and promised me a lower rate on my electric bill. ******* is now unable to contact that voicemail is full. I called to cancel after looking at my bill and receptionist said there is a fee for cancelling. She also said I initialed a contract for a year that I never received. I explained that the *** they are charging is higher then I was paying before and my bill is almost doubled. I can't believe this business is even able to have a ... read more

James S's profile image
James S 
9 months ago

IGS Energy arbitrarily raised its rate per unit by nearly 100% over other suppliers of gas during the winter months. The result was the highest gas bill ever received in February 2024. I immediately attempted to cancel their service. It is still not cancelled. This company is a total fraud. 

Lee K's profile image
Lee K 
9 months ago

Scammers, pure and simple. My elderly mother and myself were straight faced LIED to by the saleswoman that came to our home. I never want to see this company on our property again or I will do the talking. Don't show them ANY BILL or sign ANY CONTRACT without reading the entire thing, ESPECIALLY the fine print!! 

Business response:

Sorry to hear you feel IGS Energy is bad! Is there anything we can do to help? Let us know at ************************ 

Anna B's profile image
Anna B 
9 months ago

An *** salesman came to our home and promised their rate would be less than my current electric supplier. First bill comes and the rate is higher. I attempt to reach out for help and to resolve but no response. Now Im paying $149 to cancel IGS and switch back to my prior supplier, ******. My original rate with Dynegy is not offered now, so I have to take a higher rate - which is still lower than IGS. I feel swindled. Dont trust IGS to take care of you as a customer. 

Business response:

Thank you for your feedback. *** will be reaching out to review. 

Kyle S's profile image
Kyle S 
9 months ago

*ZERO STAR*Absolutely horrendous experience with IGS Home Warranty Sector. We closed on our property and were granted a home warranty as part of the closing process. This was October of 2023. Earlier this month I noticed a leak in the garbage disposal and did a quick estimate of the cost for myself to fully service the issue: $140. I was reminded that I had a warranty with IGS I should look to file a claim to have it fixed. I called to file and paid the $100 to file, my first mistake. It felt like a scam, but I was assured t... read more

Gregory S's profile image
Gregory S 
9 months ago

High pressure salesperson who would not leave my property. Then flippantly drove away demanded to review my bills because theres likely a problem and that it needed urgent attention. SCAM HIGH PRESSURE SALES FALSE CLAIMS LYING RUDE INTIMIDATING 

Business response:

Sorry to hear you feel IGS Energy is bad! Is there anything we can do to help? Let us know at ************************ 

Marsha B's profile image
Marsha B 
10 months ago

The IGS Energy was supposed to save me money. Instead the charges for "delivery" in the summer months were almost as much as my electric cost. I'd like an explanation as to how the cost was calculated for my July, August and September bills. I cancelled on July 30. When I called Ameren, I was told that the change would not take place till my October bill. I think that these companies should be banned from doing this to people. 

Business response:

Thank you, IGS charges for the usage, the Ameren charges the Delivery. You will always have Delivery charges. The billing is just broken out once with a supplier. With IGS energy you are able to lock in your supply price with Ameren will bill at the market variable rate price. Please contact us at ************ to review in more detail. 

joseph h's profile image
joseph h 
11 months ago

I WAS SCAMMED INTO A SOLAR LEASE THE LADY VENTURE SOLAR HAD ME SIGN A LEASE WITH IGS SHE HAD ME THINKING I WAS GOING TO GET MY SOLAR REBATES BUT IGS GETS THEM ALSO THEY INSTALLED THE PANELS ON MY ROOF I NOW HAVE A 25 YEAR LEASE BUT THEY ONLY WARRANTY THE ROOF PENETRATIONS MOUNTINGS FOR 5 YEARS HOW CAN THEY LEASE ME A SOLAR PANELS FOR 25 YRS AND ONLY WARRANT THERE ISTALATION JOB FOR 5 YRS SO IF I GET A LEAK FROM THERE PENETRATIONS AFTER 5 YRS I HAVE TO HAVE THEM REMOVE THERE PANELS WHICH THEY ARE GOING TO CHARGE I DON'T KNOW ... read more

Business response:

Thank you for reaching out and sharing your concerns, your feedback has been sent to the appropriate parties. Putting customers first is our top priority and in the event any intervention is needed in the future, we will work with you to ensure all parties are satisfied. Thank you, IGS Solar Support. 

Frequently asked questions about IGS Energy

How is IGS Energy rated?

IGS Energy has a 3.8 star rating with 3,503 reviews. 

When is IGS Energy open?

IGS Energy is open now. It will close at 8:00 p.m.  

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