IGS Energy

Kolton S 

on BBB

7 months ago

Representative came to my house with a great sells pitch guaranteeing me a better rate and to save me money on both my gas and electric bill. I have had it around a year and every month it has been more expensive then before i switched with this month being almost double my old rate. When i contacted them about the issue they just told me that the price hadn't changed. Then why is my bills twice as much as AEP or Columbia gas when i used them? I should have looked them up online first and i would have saw all the posts about... read more

McKenna R 

on BBB

7 months ago

For context, I am young and without experience that many older folks have with companies like this. An *** *** used this to convince me to sign their supplier contract. I genuinely thought I was doing good because they market themselves as working in green energy. This was a mistake. They use contracts to lock you into paying supplier fees every month, and these add up. When their *** was signing me up, they insisted that they wanted me to be informed, but they conveniently skipped over huge portions of the contract and said... read more

Pamela S 

on BBB

7 months ago

The **** that randomly show up are incredibly rude and have a hard time taking no for an answer. If by chance they do talk you into signing up, they neglect in telling you that you are stuck in a contract that will change rates to whatever they can get. Our bill doubled and we are being charged almost twice the rate of our local energy company. This company is not upfront and honest and the in the field representatives will badger homeowners and intimidate until you sign up. I found out today that we were out in contract for... read more

Suzanne B 

on BBB

8 months ago

We are selling our home and have been dealing with IGS Energy for over a month to get the paperwork for closing. They assure us the buyer has been approved and we will get the documents soon. So far 4 people there have been told the closing date but every call to them it is still incorrect! Were at risk of not meeting the closing deadline because of this company and possibly losing our buyer and the thousands of dollars weve paid to movers for specific dates when all we need is an email form sent to our closing attorney! Its... read more

Michelle K 

on BBB

8 months ago

VERY SHADY - a representative from *** came to my door (its January, freezing outside) claiming they were from my city and the city had sent them to lower my bills. Never once identified herself as an *** representative during our entire conversation and told me I had missed letters from my utilities companies and the city about them saving me money. When I asked if she was switching my bills to another company, she said no. She also made it sound like Id be able to opt out of the contract at any time without repercussions, ... read more

Stephanie S 

on BBB

8 months ago

The representatives are very pushy and do not take no for an answer until they coerce you into signing a contract without you realizing your signing an actual contract. They are very misleading. A few years back they called and showed up at my door after first stating I was busy. Then while I clearly stated I was busy at work and in the middle of a clinic the gentleman would not let up. He continued and continued. He stated he would send over an email for me to review. On the recorded line I clearly stated "you will send it ... read more

Hira G 

on BBB

8 months ago

*** hires contractors for solicitations to attract customers. The contractor (Vision *********************** made completely false statements that mislead customers (me) in financing ********************** plates. My solar plates were not even up and running, due to various permit and unreliable servicing or connection of plates, for at least two years. During the two years, I had various visits from either IGS/Vision Solar or both for starting the connection. The workers would show up at my residence unannounced at random t... read more

Patrick R 

on BBB

9 months ago

The guy who came to my door was very knowledgeable and walked me through my Columbia Gas bill to show how I could save if I switched to a fixed plan. 

Sharon B 

on BBB

9 months ago

Rude solicitors. They try to get you signed up for something, not really telling you anything about what it is. They put pressure on you and try to make you feel you are missing out on something...some 'benefit' but you dont know what that is. Then I look them up on BBB and find they are scammers.