IGS Energy

Cathy S 

on BBB

a week ago

MISREPRENSATION!! I was told my bill would decrease and it doubled. Only one month and told now you have to pay ***** cancelation fee for each account (3) Already paid twice what i should. Scamming money from people is shameful. Just told "it was in the contract" Never was it told in person. Don't be tricked in to their actions. 

Kenna K 

on BBB

a month ago

Had an *** representative show up at my doorstep telling me they were part of *** and had upgrades for my plan to save me money. Found out eventually when I tried to sign up with a different provider what *** actually was, and noticed they lied because the rate they gave me is more expensive than the basic ************ Got hit was a $149 termination fee I didn't know about, so had to sign back up to get it reversed. The reversal process has been utterly crappy. It took them months to refund me, leading to late fee charges be... read more

Jennifer H 

on BBB

2 months ago

Mis***resentation and downright lies. The *** said he was with the city and that several letters were sent and that my house had been red flagged. I told him that I use apples to apples and he told me that that was only good for a few months and then it went to a variable rate..FALSE! I checked with my gas company to make sure and I am on a fixed rate for two more years!!! 

VT J 

on BBB

2 months ago

I don't know if something has changed but my experience was the complete opposite of all these reviews.An IGS ***resentative came to our door a couple months ago to sign us up for electric and gas. Everything went very smooth and easy. Fast forward to last weekend and a *** from Direct Energy comes to our door feeding us all this misinformation and telling us that *** is no longer an approved provider in ****. After hearing this at first I thought wow what a terrible company yeah we will switch to Direct. Well after doing so... read more

Mike B 

on BBB

3 months ago

This company and their services are an absolute scam. What they are doing should be illegal. Like many others here, I had a representative of this company come to my door and portrayed herself like she worked for our local electricity provider claiming that I would get a 10% savings on my utility bill by enrolling in their new program. She had credentials that matched our utility company. In what seems to be a moment of sheer stupidity, I showed her my utility bill and she noted the account number. Few months later, I notice... read more

Kevin W 

on BBB

3 months ago

A woman came to my door going on about how shes been trying to reach me so they can save me money on my energy bill. She had me bring up my most recent statement and said they could definitely save me money. I unknowingly agreed to sign up and have been pay way more than I ever did with my electric bill ever since. I have not saved anything. *** is a scam. I tried to call and cancel. They told me there was a $199 cancellation fee since my contract is locked in until 2027. If IGS Energy comes knocking at your door DO NOT let ... read more

Tanisha G 

on BBB

3 months ago

Can i leave 0 stars. Take it from a homeowner who actually thought this was a good idea. SORRY WRONG, If you intend on keeping money in your pockets don't use this ccompany. My panels have never actually afforded me any discounts going on two years. The worst service ever actually i'm paying two lights bills now. what a joke. I have PSEG ** AND NOW THIS 150 solar bill every month what a waste of time. I MEANT ZEROOOOOOOOOOOOO STARS!!!! 

James L 

on BBB

4 months ago

They are a scam!! A sales associate came to my door and couldn't give me information about the savings. He then made a phone call and wanted me to sign a blank ipad . I refused and told him I was not interested. Three days later I get a letter from my utility company and I was switched to ***. I gave No account information let alone sign anything!! They stole my information!!! The local police department has been notified. 

Max L 

on BBB

4 months ago

*** is a legitimate gas and energy supplier. But they also sell you scam services. They'll use misleading sales tactics and not explain things to you. Don't sign up FOR ANYTHING with them unless you're willing to actually read all the fine print in their contracts. Got signed up for a home warranty service that I'm not even eligible for. It wasn't I'm explained as a home warrany. I'm not a homeowner. But since I rent from family there's no refund for a service they wouldn't have provided. So I've been scammed out of a solid ... read more