IGS Energy

Kristyn T 

on BBB

2 weeks ago

IGS IS AN ABSOLUTE JOKE. We had someone come to our house offering a lower bill. Our utility bills are in my name, not jointly with my spouse. This will be important later. Ive avoided these scams for awhile, but they lucked out when my husband answered the door and signed us up for what he thought was a good deal. After a month, our bill doubled, the following month, more than doubled, and the following month, it went up an additional $30 on top of what it already went up. My husband called to cancel and the representative ... read more

Ashley H 

on BBB

2 weeks ago

If I could give them zero stars, I would! Representative came to my house with a great sells pitch guaranteeing me a better rate and to save me money on both my gas and electric bill. Gave my husband and I some line of him being a church loving person helping people.. yea, you definitely got us. Our bill had doubled, if not tripled, Absolutely crazy! I should have done by research first and i would have saw all the negative reviews and told the person to leave. Alot of people already struggle paying bills and you just want t... read more

Teri B 

on BBB

3 weeks ago

If I could give IGS energy any rating, it would be less than zero. A gentleman came to my door on January 16th, 2025, with the pitch that he could lower my gas bill. He told me that Ohio gets its gas from *****, and told me IGS energy gets their gas from up North here. (I'm in **********, ****), and getting the gas delivered from **** would lower my gas bill. He also sold me a line protection policy, that included gas, sewer, electrical, and water lines for anywhere in my house and out to where it connects up to the utilitie... read more

Mary L 

on BBB

a month ago

Never again would I sign up with ***. My Gas bill has doubled since IGS came on. My bill has never in five years I have lived here ever been anywhere near $411 in one month until I signed up with ***. It went up to $300 then over $400 the next month. The only thing going green is IGS taking money out of your pocket right into their pockets. They never told me of any contracts until I wanted to cancel now I have to pay $149 cancellation fee for electric and $99 cancellation fee for gas. Them it will take another two months fo... read more

Patricia J S 

on BBB

a month ago

They are a scam! They tell you the price will be locked in for a year but it ends up being higher than what they tell you it will be. I was never explained to ,anything about a cancellation policy or given a contract to read . They want $99 to cancel . I cant believe they havent been stopped yet with all the bad reviews I am reading. 

Richard b 

on BBB

a month ago

DO NOT sign with IGS energy! After years of being loyal to them out rate was suddenly and without warning almost doubled to ***** cents per kwh! Our power bill doubled and we were forced to pay it. Read the fine print people! 

Kiara A 

on BBB

a month ago

Claimed to be working for my utility company and claimed they were sent out to lower my bill, but that was not the case. My bill doubled. Also was told there was no early termination fee but there is. Definitely scammers 

Kolton S 

on BBB

a month ago

Representative came to my house with a great sells pitch guaranteeing me a better rate and to save me money on both my gas and electric bill. I have had it around a year and every month it has been more expensive then before i switched with this month being almost double my old rate. When i contacted them about the issue they just told me that the price hadn't changed. Then why is my bills twice as much as AEP or Columbia gas when i used them? I should have looked them up online first and i would have saw all the posts about... read more

McKenna R 

on BBB

a month ago

For context, I am young and without experience that many older folks have with companies like this. An *** *** used this to convince me to sign their supplier contract. I genuinely thought I was doing good because they market themselves as working in green energy. This was a mistake. They use contracts to lock you into paying supplier fees every month, and these add up. When their *** was signing me up, they insisted that they wanted me to be informed, but they conveniently skipped over huge portions of the contract and said... read more