IGS Energy

James L 

on BBB

3 weeks ago

They are a scam!! A sales associate came to my door and couldn't give me information about the savings. He then made a phone call and wanted me to sign a blank ipad . I refused and told him I was not interested. Three days later I get a letter from my utility company and I was switched to ***. I gave No account information let alone sign anything!! They stole my information!!! The local police department has been notified. 

Max L 

on BBB

4 weeks ago

*** is a legitimate gas and energy supplier. But they also sell you scam services. They'll use misleading sales tactics and not explain things to you. Don't sign up FOR ANYTHING with them unless you're willing to actually read all the fine print in their contracts. Got signed up for a home warranty service that I'm not even eligible for. It wasn't I'm explained as a home warrany. I'm not a homeowner. But since I rent from family there's no refund for a service they wouldn't have provided. So I've been scammed out of a solid ... read more

Joseph P 

on BBB

a month ago

Zero stars, do not buy. Trying to buy a house and we may lose it because they cant run a credit check or get paperwork out. They are a joke!! 

Carol F 

on BBB

a month ago

Stay away from this company. They don't explain there is a $99 cancellation fee for EACH service if you don't cancel in 7 days. I called at 11 days cancel because the man that came did not explain there was a cancellation fee, he did not tell me I would be paperless and he told me the rate was lower than what I am paying which it is not. This is a RIPE OFF!! 

Kristyn T 

on BBB

a month ago

IGS IS AN ABSOLUTE JOKE. We had someone come to our house offering a lower bill. Our utility bills are in my name, not jointly with my spouse. This will be important later. Ive avoided these scams for awhile, but they lucked out when my husband answered the door and signed us up for what he thought was a good deal. After a month, our bill doubled, the following month, more than doubled, and the following month, it went up an additional $30 on top of what it already went up. My husband called to cancel and the representative ... read more

Ashley H 

on BBB

a month ago

If I could give them zero stars, I would! Representative came to my house with a great sells pitch guaranteeing me a better rate and to save me money on both my gas and electric bill. Gave my husband and I some line of him being a church loving person helping people.. yea, you definitely got us. Our bill had doubled, if not tripled, Absolutely crazy! I should have done by research first and i would have saw all the negative reviews and told the person to leave. Alot of people already struggle paying bills and you just want t... read more

Teri B 

on BBB

a month ago

If I could give IGS energy any rating, it would be less than zero. A gentleman came to my door on January 16th, 2025, with the pitch that he could lower my gas bill. He told me that Ohio gets its gas from *****, and told me IGS energy gets their gas from up North here. (I'm in **********, ****), and getting the gas delivered from **** would lower my gas bill. He also sold me a line protection policy, that included gas, sewer, electrical, and water lines for anywhere in my house and out to where it connects up to the utilitie... read more

Mary L 

on BBB

a month ago

Never again would I sign up with ***. My Gas bill has doubled since IGS came on. My bill has never in five years I have lived here ever been anywhere near $411 in one month until I signed up with ***. It went up to $300 then over $400 the next month. The only thing going green is IGS taking money out of your pocket right into their pockets. They never told me of any contracts until I wanted to cancel now I have to pay $149 cancellation fee for electric and $99 cancellation fee for gas. Them it will take another two months fo... read more

Patricia J S 

on BBB

2 months ago

They are a scam! They tell you the price will be locked in for a year but it ends up being higher than what they tell you it will be. I was never explained to ,anything about a cancellation policy or given a contract to read . They want $99 to cancel . I cant believe they havent been stopped yet with all the bad reviews I am reading.