IGS Energy

Zachary L 

on BBB

11 months ago

A salesman cam to my father's door and my father, with dementia told them that he cannot sign any paperwork and they would have to come by when I was at the house to go over it with me. They came back a second time when I was not there and talked him into signing with them for more than double of what the gas company was originally charging. Ohio needs to do something and put this company out of business as their target audience is clearly vulnerable adults. 

Sara M 

on BBB

11 months ago

They scammed me out of my money. They are tricky and got me to sign papers that I didn't realize was giving them acess to my banking account. They claim to help you save money on your power bill but that is not true. They charge you for them to pay a percentage of your power bill. When it all come down to it they don't save you anything. I can't believe ppl actually work for this company. Money is the root of evil. 

Nicholas C 

on BBB

11 months ago

I give a zero review? A salesperson ******* from ********* came to my door in **** from **** and promised me a lower rate on my electric bill. ******* is now unable to contact that voicemail is full. I called to cancel after looking at my bill and receptionist said there is a fee for cancelling. She also said I initialed a contract for a year that I never received. I explained that the *** they are charging is higher then I was paying before and my bill is almost doubled. I can't believe this business is even able to have a ... read more

James S 

on BBB

11 months ago

IGS Energy arbitrarily raised its rate per unit by nearly 100% over other suppliers of gas during the winter months. The result was the highest gas bill ever received in February 2024. I immediately attempted to cancel their service. It is still not cancelled. This company is a total fraud. 

Lee K 

on BBB

11 months ago

Scammers, pure and simple. My elderly mother and myself were straight faced LIED to by the saleswoman that came to our home. I never want to see this company on our property again or I will do the talking. Don't show them ANY BILL or sign ANY CONTRACT without reading the entire thing, ESPECIALLY the fine print!! 

Anna B 

on BBB

a year ago

An *** salesman came to our home and promised their rate would be less than my current electric supplier. First bill comes and the rate is higher. I attempt to reach out for help and to resolve but no response. Now Im paying $149 to cancel IGS and switch back to my prior supplier, ******. My original rate with Dynegy is not offered now, so I have to take a higher rate - which is still lower than IGS. I feel swindled. Dont trust IGS to take care of you as a customer. 

Kyle S 

on BBB

a year ago

*ZERO STAR*Absolutely horrendous experience with IGS Home Warranty Sector. We closed on our property and were granted a home warranty as part of the closing process. This was October of 2023. Earlier this month I noticed a leak in the garbage disposal and did a quick estimate of the cost for myself to fully service the issue: $140. I was reminded that I had a warranty with IGS I should look to file a claim to have it fixed. I called to file and paid the $100 to file, my first mistake. It felt like a scam, but I was assured t... read more

Gregory S 

on BBB

a year ago

High pressure salesperson who would not leave my property. Then flippantly drove away demanded to review my bills because theres likely a problem and that it needed urgent attention. SCAM HIGH PRESSURE SALES FALSE CLAIMS LYING RUDE INTIMIDATING 

Marsha B 

on BBB

a year ago

The IGS Energy was supposed to save me money. Instead the charges for "delivery" in the summer months were almost as much as my electric cost. I'd like an explanation as to how the cost was calculated for my July, August and September bills. I cancelled on July 30. When I called Ameren, I was told that the change would not take place till my October bill. I think that these companies should be banned from doing this to people.