IGS Energy

Cheryl K 

on BBB

2 months ago

**** ******* came door to door in my neighborhood... Promising me that IGS energy was a different company. Promised me I would save money switching to IGS energy. I now have to pay extra from **** to use igs electricity and ******* I receive a bill from ***. In one month I am being charged double the amount from duke.I'm beyond angry !!!!! I'm a single mom just trying to live! Do not switch to IGS energy!I have been asking to take now my review off of ****** or take off the name of the door to door sales person.... *********... read more

Cheryl K 

on BBB

2 months ago

**** ******* came door to door in my neighborhood... Promising me that IGS energy was a different company. Promised me I would save money switching to IGS energy. I now have to pay extra from **** to use igs electricity and ******* I receive a bill from ***. In one month I am being charged double the amount from duke.I'm beyond angry !!!!! I'm a single mom just trying to live! Do not switch to IGS energy!I have been asking to take now my review off of ****** or take off the name of the door to door sales person.... *********... read more

Elizabeth H 

on BBB

2 months ago

Biggest scam around! Gives you misinformation about signing up just to dbl your bills!! 

Elizabeth H 

on BBB

2 months ago

Biggest scam around! Gives you misinformation about signing up just to dbl your bills!! Thanks for your feedback.Were sorry to hear you have not had a good experience. IGS will be reaching out to review your account.Thank you,IGS Energy 

Alexia T 

on BBB

2 months ago

I have been with *** for a while now and I initially left because they sold me on the home warranty perks. That lead into the electric and gas needing to be added as well. I called to report my central air unit failed and it was needing to be replaced. That ended in me not getting my central air fixed. Mind you I had been paying for a year at that point and I should have definitely been covered. After I left I had multiple people knocking on my door DAILY!!!! I finally spoke to one of them and he told me I could call about t... read more

Leanne W 

on BBB

2 months ago

They keep sending me different numbers for my cancellation fee. Even though when they came to my door they didn't tell me of them. one person is telling me 298 and a another is telling me 198 that's a hundred dollar difference. then they called and the representative was laughing when I picked up my phone cut out then they started emailing me. Mind you it was all in the same day. They originally told me they where just here with my gas company and where checking meter. Thank you for your feedback. The cancellation fee on you... read more

Lynn S 

on BBB

2 months ago

My kitchen sink was clogged and I paid $100 for a service request through IGS (my home warranty). IGS sent Harmony ******** to our house and they said they couldnt unclog it. They stated that they needed to cut the line and they needed the approval from IGS (home warranty). *** informed us that they couldnt cover any additional repairs. Harmony ******** said they could use one of their bigger snakes to unclog our sink for $275. They said if that didnt work, they would cut the line and that would be an additional $975. We of ... read more

Eric H 

on BBB

2 months ago

A representative came to our house one day and, while I almost never fall for gimmicky sales tactics, he happened to be at the right place at the right time, because our township had just passed a confusing law with a new energy supplier and I thought he was a representative for them. I immediately looked up reviews of this company and I am glad I did, because they have an atrocious record from everybody that isn't a bot. Just be aware, if you signed with them, read the terms and conditions, because federal law allows you 3 ... read more

Cathy S 

on BBB

2 months ago

MISREPRENSATION!! I was told my bill would decrease and it doubled. Only one month and told now you have to pay ***** cancelation fee for each account (3) Already paid twice what i should. Scamming money from people is shameful. Just told "it was in the contract" Never was it told in person. Don't be tricked in to their actions. Thank you for reaching out to IGS Energy. An *** manager will be in contact.