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IGS Energy
- Consumer Services
- Dublin, OH
About this business
We’re IGS Energy – a team of people that believes we’re both capable and obligated to fight climate change and to promote sustainability and energy independence. Sustainable energy can be simpler and that’s exactly what we bring to homes and businesses across the U.S. We’re innovating smart technology that lets us all source clean energy, manage our carbon footprints and even protect our homes’ utility lines and appliances. Every choice we make today impacts our planet tomorrow, and it&rsq... read more
Location details
6100 Emerald Pkwy, Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I signed with IGS when a rep came to the door. Was told they would save me $. Got the first bill. Their energy charge was $132.79. My old provider was $75.22. I immediately dumped them. Felt misrepresented. Was misrepresented. Stuck paying them until Oct. 17.
Business response:
Thanks for your feedback. Were sorry to hear you have not had a good experience. If we can help clarify anything, please let us know at *********************** and we will be sure to get your questions answered.
An individual came to my house and stated I used their company years ago. Bad on them because I could have never signed up with them at that time. I was out of the country during the time and could have not done so. He was very pushy and tried to use his words to trick me into signing up, even after I said no more than once. If they come to your home say NO! It's a scam and they'll try to take your money while saying you're saving.
Business response:
Sorry to hear you feel IGS Energy is bad! Is there anything we can do to help? Let us know at ************************
Very unpleased with this company! They charged over double than what they should have. Our bills have been over $700 which is absolutely ridiculous. We finally got them off of our bill and are strictly AEP customers now. Our bill has dropped drastically to around $200. There is no excuse for this company to ***** people like this. We called and tried to work with them and their customer service was horrible. I hate that we were stuck with them for a while. Nobody can afford bills like that. I had to do an early withdraw from... read more
Business response:
Sorry to hear you feel IGS Energy is bad! Is there anything we can do to help? Let us know at ************************
I was lied to and had to pay two bills, which was tripled what I use to pay.
Business response:
Thanks for your feedback. Were sorry to hear you have not had a good experience. If we can help clarify anything, please let us know at *********************** and we will be sure to get your questions answered.
Never signed up with this company and never had any contact with them so they have to be stealing account information and using it to change utility services. I will be contacting my provider to be switched back and canceling this bogus service with IGS. If they refuse or it costs me 1 dime i eill be filing a complaint with the *** and hiring an attorney and will report them to every consumer reporter that i can
Worst company to deal with. My bill was over $855 for the last three months, They were charging me .13 to .20 rates. Rude and unprofessional company to deal with.Stay with AEP as your prime supplier
Never Again! Awful! Thrive on people getting caught up in their wording. Spent thousands more than I should have!
Fraudulently signed us up for ************* and Gas and a Warranty for the Inside Line.
Business response:
Thanks for your feedback. Were truly sorry to hear you have not had a good experience. Our ************* team is aware of the issue and will be contacting you to address your concerns and answer any questions you have. If you have further questions, please do not hesitate to reach out to us at ************************
I have been with IGS since 2017 .All of the sudden they are charging me Twice as much as other suppliers. Totally Unacceptable. IGS should be ashamed of itself. I am a retired Firefighter with a totally disabled spouse. This is no way to treat a faithful customer.
Frequently asked questions about IGS Energy
How is IGS Energy rated?
IGS Energy has a 3.8 star rating with 2,808 reviews.
When is IGS Energy open?
IGS Energy is closed now. It will open tomorrow at 8:00 a.m.
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