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Hour Eyes
- Other
- Gaithersburg, MD
About this business
Location details
271 Kentlands Blvd, Gaithersburg, MD, 20878, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Absolutely horrible place to get anything! I have a very high prescription ordered contacts and they never told me they were on back order. so now my trials are now expired and I have no contacts or back up glasses Every time I called to asked was given a run around. Until I call corporate office to then find out they was on back order then was told I would get a call back from The regional manager but that has also yet to happen and I have realized they did not charge me properly on my contacts that I was supposed to get a ... read more
Absolutely horrible place to get anything! I have a very high prescription ordered contacts and they never told me they were on back order. so now my trials are now expired and I have no contacts or back up glasses Every time I called to asked was given a run around. Until I call corporate office to then find out they was on back order then was told I would get a call back from The regional manager but that has also yet to happen and I have realized they did not charge me properly on my contacts that I was supposed to get a ... read more
The store at ************************************** in ************ ** are not helpful at all. They billed incorrectly and will not help us .
The store at ************************************** in ************ ** are not helpful at all. They billed incorrectly and will not help us .
Oh my gosh where do I start i have gone three time to this one location and they cannot seem to get the glass prescription right never bothered to check if I could read distance with the glasses .I could not read distance and then the receptionist said I could have a health problem with my eyes im sick of there excuses they do not know there **** from there elbow my eyes are perfectly healthy she is not a dr she should have not said that
Oh my gosh where do I start i have gone three time to this one location and they cannot seem to get the glass prescription right never bothered to check if I could read distance with the glasses .I could not read distance and then the receptionist said I could have a health problem with my eyes im sick of there excuses they do not know there **** from there elbow my eyes are perfectly healthy she is not a dr she should have not said that
No one answers the telephone and bots are useless. People sometimes just want plain customer service. Been on hold day after day for times exceeding 3.5 hours and still no human to talk to.
No one answers the telephone and bots are useless. People sometimes just want plain customer service. Been on hold day after day for times exceeding 3.5 hours and still no human to talk to.
Visionworks overcharged me in 2019 by $100. They did discover it and made it right with the insurance comoany as to what they charged them but didnt with the customer. It was only 3 years later that someone mentioned that it cost me $100 more last time. Apparently, they filed out of network and the insurance denied it. They corrected it and the insurance paid their portion. Now trying to get a particial refund and they are giving me the run around, lying, counting the number of times I had to call them (isnt that a reflectio... read more
Frequently asked questions about Hour Eyes
How is Hour Eyes rated?
Hour Eyes has a 1.3 star rating with 184 reviews.
When is Hour Eyes open?
Hour Eyes is closed now. It will open at 12:00 p.m.
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