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Hotel Derek

3.4

About this business

A member of the Preferred Hotels & Resorts organization, this posh hotel describes itself as a "gorgeous collision of Texas eclectic and the wickedly stylish." That said, this property offers a hotel experience to which few other properties can compare. The in-room amenities are plentiful, with overstocked mini-bars, CD and stereo system, and tea and coffee service as highlights. The on-site restaurant serves delicious cuisine, and the lounge has become a local hotspot. 

Location details

2525 W Loop S, Houston, TX, 77027, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.43,158 reviews
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Lewis Battles's profile image
Lewis Battles 
5 years ago
Tajuana Massey's profile image
Tajuana Massey 
recommend  Recommended
5 years ago

the pool area was nice, close to shopping and restaurants 

Roxanne Castañeda's profile image
Roxanne Castañeda 
5 years ago

First of all we booked our reservation 2 months in advance but when when we got here they couldn’t find it in their system even with our confirmation number, they ended up charging us a second time and gave us a room with one bed when we originally asked for two. Second, It’s extremely filthy and outdated, the lighting is so dark even having all the lamps on it’s like walking around in a dim room. The whole hotel smells like weed even after advertising to be a smoke free hotel. We also needed service at 4am when we called wi... read more

Ashlie Campbell's profile image
Ashlie Campbell 
5 years ago

A hotel should never charge guests for parking in a garage that BELONGS TO THE HOTEL! The rooms are the size of an upscale Motel 6 room. The breakfast was not complimentary and looking for parking was ridiculous even after you paid for it. I'll stick to spending my money at The Embassy Suites! 

Penny Andrus's profile image
Penny Andrus 
5 years ago

Nothing rude staff..dirty restroom..out dated..over priced just dirty 

Leslie Cantu's profile image
Leslie Cantu 
5 years ago

I worked there n got fired cause the manager showed me how to take 3 party payments an showed me wrong. I got terminated cause it showed that I should of dropped 5,000 when in reality I should’ve never touched folio. But I did what the manager told me to do. Two weeks after my termination I found out they fired the lady who trained me. Lol there a joke!!! 

Eli Raybon's profile image
Eli Raybon 
6 years ago

wasn't a pleasant stay. balcony door would not lock view wasn't that grood 

Matthew Wood's profile image
Matthew Wood 
6 years ago

not worth the money at all way over priced, dirty, and in disrepair. Windows were filthy. Purchased a special package that they seemed to keep forgetting about, not to mention we were promised valet parking to be included it was not. Room wasn't cleaned well bed was torn on the edges. Seems like they'd put some of the high cost and fees back into maintenance and repair but that clearly hasn't happened in many years. In a hotel where one whole wall is windows in each room window washers would be a very good investment I would... read more

Caroline Habr's profile image
Caroline Habr 
6 years ago

We stayed in hotel Derek for 13 nights , it was the worst ever!! It took us 50 minutes to check in after a 21 hour flight , because they couldn’t find our booking , the rooms are unclean they never cleaned the room they only change towels . Other than that the rooms are very noisy and when we called to complain they asked to change rooms at 2am !!! The front desk is a mess and extremely rude I have never seen like that before. I will never recommend this hotel . I can’t explain how uncaring the staff are. 

Frequently asked questions about Hotel Derek

How is Hotel Derek rated?

Hotel Derek has a 3.4 star rating with 3,158 reviews. 

When is Hotel Derek open?

Hotel Derek is closed now. It will open tomorrow at 9:00 a.m. 

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