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Hooks Lincoln

4.6

About this business

Hooks Lincoln has been a hallmark of the Fort Worth community. We pride ourselves on delivering excellent service, and our showroom has delivered just that year in and year out for over 30 years. Purchasing an automobile is a tough decision, but Hooks Lincoln makes it an easy one by focusing on doing everything we can do to make your experience easy from the purchasing process all the way through the lifetime of your vehicle. If you're looking for a new Lincoln there is no doubt that we have the largest, most well-stocked an... read more

Location details

8900 West Fwy, Fort Worth, TX, 76108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.6856 reviews
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Shawn Mcnevin's profile image
Shawn Mcnevin 
6 years ago

I had the greatest car buting experience at Hooks! Very honest, no pressure and a speedy sale. Bob was awesome and friendly. I wouldn't hesitate to buy from them again in the future 

Varnelle Humphrey's profile image
Varnelle Humphrey 
recommend  Recommended
6 years ago

the service is great, the people are great and the wait is pleasant 

Business response:

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels! 

David Norcott's profile image
David Norcott 
6 years ago
Donald Monroe's profile image
Donald Monroe 
6 years ago

All attempts to schedule maintenance on my 2017 Lincoln Continental have met with negative results. Messages left on Service Department recorder, (During normal work hours), are not returned. Calls to the salesman also met with negative results. Salesman's promisisess to look into the matter apparently haave not materialized. When contact was finally made, (Our call), We were given the run around. I guess that whenever a new automobile is sold, that attention should be given to a dealership that cares. 

Business response:

Mr. Monroe, Please accept my sincere apologies for the frustration and inconvenience that this experience has caused you. I am terribly disheartened to hear about your disappointing experience with our dealership. I will personally address this with o…See More 

Donna Walker Bolton's profile image
Donna Walker Bolton 
6 years ago

Always excellent service. 

Ruth Werley's profile image
Ruth Werley 
6 years ago

I went in to get my air conditioner fixed. the wait was pleasant. they did a good job. cleaned the car, I was very pleased. I will definitely go back when needed. 

Gladys O'Brien's profile image
Gladys O'Brien 
6 years ago

Great service. Fast too!!! I LOVE my Lincoln MKX!! 

Business response:

Gladys, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Greg Leal's profile image
Greg Leal 
6 years ago

Awesome people. Great experience. We're from out of town and paper work was all ready when we arrived. No B.S and straight to point 

Lynval Ernest Robbins's profile image
Lynval Ernest Robbins 
6 years ago

Great service dept. with people that care. They went out of their way to help me with my wife who is in a wheelchair. Thanks. 

Business response:

Lynval, your comments keep us motivated and working hard for all our guests. We hope to be of service to you again! Take care! 

Frequently asked questions about Hooks Lincoln

How is Hooks Lincoln rated?

Hooks Lincoln has a 4.6 star rating with 856 reviews. 

When is Hooks Lincoln open?

Hooks Lincoln is closed now. It will open at 9:00 a.m. 

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