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Honda of Annapolis
- Annapolis, MD
About this business
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Annapolis, Maryland, the staff at Honda of Annapolis will help you find the Honda vehicle you want. At Honda of Annapolis we offer a searchable online inventory of new Honda cars, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Honda or quality used car in Annapolis that you have been searching for. For years, the ... read more
Location details
1736 West Street, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went to Honda of Annapolis to purchase a pre-owned car as a repeat customer. I was greeted by a salesperson (Vicky Henderson) as I got out of my car. I told her what I was interested in buying. Vicky showed me the available cars and brought the car I was interested in around to be inspected and driven. All the time answering all questions and explaining different features. Once it was decided I would trade in my old car, she took care of that and we sat down to discuss price. Vicky was great, and we came to a deal quickly.... read more
Though our salesman was a very nice and helpful guy, this dealership definitely has shady practices. On multiple occasions they brought over sales worksheets (basically a document showing the total price broken down) that were completely incorrect. In both instances, they claimed to have "made a mistake" when I called them out on it. They also will tend to have slightly modified prices on documents that you have to sign from what they verbally said you'd be paying. To me, this dealership seems to habitually try to squeeze ev... read more
TERRIBLE CUSTOMER SERVICE If I could I would give TERRIBLE CUSTOMER SERVICE If I could I would give this dealership 0 stars! Do not turn in a lease to this dealership from another leasing company as they will scam you! We had a GM lease and wanted to lease a new CRV (which we love). Well they don't know how to make these kind of deals and 1 month later we are required to pay them $467.00. Even though they made thousands on our vehicle when they resold it. After we made phone calls to Honda Corp. and the Better Business Burea... read more
I bought a Honda Civic Hybrid new in 2003 and had it in for service. I was told that the IMA battery needed to be replaced at a cost of about $3000. After discussing the situation with Ben he told me that he would get back to me. In about 10 minutes he called back and told me that he had spoken to Honda and they agreed to cover the cost of replacing the battery. This is to Ben and Honda's credit that they are willing to cover this after almost 10 years and 130,000 miles. Ben was professional and courteous even before the bat... read more
Had several issues with car overheater, Service advisor and technician were able to diagnose 2 seperate issues one being the water pump and another being a leak in the line. Work was completed quickly and I haven't had an issue since.
I always take my cars to Ben at Honda of Annapolis. I trust that he will not screw me with unnecessary fixes like some places. I also love how friendly everyone is, and with the wifi in the waiting room, I can work while I wait so that I don't have to take off work just to get my car worked on.
My experience at Honda of Annapolis was exceptional. David DiCarlo, my sales associate, was very not only very knowledgeable and professional, but was also extremely approachable, and accommodating. He was able to answer all of my questions and I drove away with exactly what I wanted.
My experience at Honda of Annapolis was excellent. Charlie Holman, was very helpful in narrowing my choices and took me on test drives of several different vehicles. When I couldn't find the right fit in a new honda, he was just as helpful in showing us a number of certified used vehicles. Once we made our choice and settled on a fair price, Charlie took over and got all of the paperwork processed and the car ready to go efficiently and quickly. It was one of the best experiences I've had in purchasing a car. Thanks Charlie.
Charlie Holman is most professional in his customer work. He listens effectively, is responsive, has alternatives to suggest when presented with obstacles. He succeeds in conveying the impression that he is focused on the customer while still respecting the requirements of his dealership. He is a pleasant person to work with. In my particular case, the issue was availability of the desired model. Charlie was able to sort out multiple possible solutions and investigate each without delay. In the end we were able to reach a ve... read more
Frequently asked questions about Honda of Annapolis
How is Honda of Annapolis rated?
Honda of Annapolis has a 4.5 star rating with 2,990 reviews.
When is Honda of Annapolis open?
Honda of Annapolis is open now. It will close at 8:00 p.m.
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