Honda of Annapolis

TBClifford 

on DealerRater

13 years ago

From start to swift conclusion, the personnel were most courteous and competent. The waiting room is very pleasant and has wi fi and healthy snacks and beverages. Mike Owens is a star and the company needs to cultivate him for higher positions in the company. Thank you. 

scottab 

on DealerRater

13 years ago

They said they would match any written offer, and when I got there they said they would give me a certain amount for my trade and I told them OK, becuase it was a good offer. We started to do the deal, and then they brought me the price for the car I was going to buy. The price was FULL RETAIL, completly MARKED UP and was about $25,500, when it should of been at $20800.00, I showed them the written offers on the same exact car from another dealership and they said "since we are almost giving you retail on your car, we expect... read more

kjawoodruff 

on DealerRater

13 years ago

My husband and I recently bought a 2010 Honda Civic at this dealership and were immediately pleased when we first walked in the door. We were greeted by friendly staff and were directed to Richard Reid who ultimately sold us our car. We got to test drive the vehicle around Annapolis and were informed about many of the features that the Civic has to offer. Richard responded to all of our questions and needs and was extremely helpful throughout the whole process. I would highly recommend buying a car from the Honda of Annapoli... read more

camm123 

on DealerRater

13 years ago

I brought my brand new car in to have a manufacturer's defect fixed and got my car back dirty (interior cloth & trim pieces covered in grease), scratched, trim not put back in straight. The service assistant and managers were very hostile and not helpful or apologetic, only blamed us. They offered NOTHING other than to say "we're human" and "you have kids" and "it's an suv.. they get dirty". The sales side was helpful some what, however I was lied to and told that if I put in a complaint to American Honda they wouldn't help ... read more

PatHHawkins 

on DealerRater

13 years ago

Sal helped me buy the most expensive car that I have ever purchased in my entire life. I was very pleased to receive all the information that I felt I needed to make a very important decision about an automobile that is in very high demand in this area. I have purchased six vehicles from Honda of Annapolis since 2003 and I have had the sincere pleasure of working five of those transactions with Sal. In short, I don't go into the showroom if Sal isn't there to greet me. Thanks, Sal. 

DrewJeanie 

on DealerRater

13 years ago

This is the third car we've purchased from Honda of Annapolis and the second one from Sal Teta. Great salesman...very professional yet friendly and personable. My mother is in the market for a new van and we plan to come back to see Sal in the near future. I saw the car we were interested in on the dealer's website, called Sal to check it out and he had it waiting for us when we arrived...now that's customer service! Thanks, Sal...keep up the great work! :) Drew and Jeanie Kramer 

tfox1 

on DealerRater

13 years ago

I wanted to lease a ridgeline for business use. Sal was very helpful. He quickly put a deal to gether and I was out the door with my new vehicle. My experience was Honda of annapolis was excellent and i would recommend it to anyone wishing to purchase a honda. Tom Fox M.S. 

mahawkins 

on DealerRater

13 years ago

I have bought 6 vehicles from Honda of Annapolis. Five of these vehicles I dealt with Mr. Teta. He has always treated me with respect and has always been honest and up front with me. I would not have purchased my Odyssey from anyone else. I have always been treated well by everyone at Honda of Annapolis. My vehicles are serviced at the Honda of Annapolis. 

bhare 

on DealerRater

13 years ago

Sal provided a great experience both during and after the sale. He has taken care of any small questions we have had in such a way that he was taking a great interest in our total customer satisfaction. Everyone at the dealership calls you by name, and makes sure that you are taken care of. This goes from the owner (Con) down to the lowest person employed there. We left the dealership getting two vehicles for about the monthly payment we had on just one, and only extending our loan by 15 months.