Honda of Annapolis

jdworkin 

on DealerRater

14 years ago

We purchased a barely used Honda with minimal hassle. We may or may not have not gotten the absolute best price (but it was certainly reasonable and comparable based on my on-line research), but due to the circumstances time and low-stress were more important that a few bucks. We probably should have explored equivalent new cars, but to Andy's defense that would have cost us more money. He was knowledgeable and friendly and got us in and out with minimal pain and stress. 

magnoliagreen0000 

on DealerRater

14 years ago

I live in Dover, Delaware. I found these guys with a internet search, and I'm happy I did. They're honest and the guys I worked with the most was very manerable. They was willing to work with me to help in anyway possible, defineately a dealership I would recommend to a friend. The only thing that rubbed me wrong was I had to come from dover to get my car off thier lot, because paper work was taking a long time. Then again, they're not running a car storage. Still rubbed me the wrong way though. 

sloppyzhou 

on DealerRater

14 years ago

Up until the day I planned to sign the papers, Honda of Annapolis, and especially Carl, were helpful and professional. It was on the day of closing, however, that Con, the Sales Manager (or GM?!?), decided that personally insulting me was the best way to get my business. First, let me say that I am a frugal consumer. I do my research and determine the best cost/value proposition on the market. I do negotiate and actually enjoy the process. I do check many dealerships, and weigh the options and after sales service options car... read more

Linda / Will 

on DealerRater

14 years ago

We live on the eastern shore, and drove 2hrs to save We live on the eastern shore, and drove 2hrs to save $2,000.00 through the AAA buyers program. Our contact person was trey but when we arrived he was busy assisting other customers, and andrew was kind enough to assist us. We were very pleased w/ how smooth the transition was especially after the long drive. We would recommend this dealer ship to our family and friends. 

Landloper1 

on DealerRater

14 years ago

Unlike many, I hate having to shop for cars. In my view, most car salesmen are very pushy and, in terms of honesty, rank almost as low as the people in Congress. Thus, I was not looking forward to car shopping this time around, although my previous car was totaled (I was rear-ended) and it was a necessity. I am especially wary of dealers who sell Japanese makes. The record shows that Japanese cars are the most reliable (particularly Honda and Toyota), and my previous experience has been along the lines of great car, lousy de... read more

Polkabla 

on DealerRater

14 years ago

Overall customer satisfaction was great. Andy answered all our questions. Worked with us through the whole process. He was able to get me the black odyssey Iwe wanted. Andy waited for us to get done with financing and then stayed and walked us through all the features so we could feel confident driving off the lot. Thanks 

cmooredoc 

on DealerRater

14 years ago

Andrew Klausing answered my request very quickly through the USAA website and offered assitance without hesitiation. This was the very best service I have received from any auto dealer. Their price was more than competitive and offered a very fair trade in amount for my other vehicle. I have already referred several of my friends to this dealer and specifically to Andrew due to the service that I received. My family and I had the best possible experience. 

kaustubhtalathi 

on DealerRater

14 years ago

1] Unprofessional 2] Liars 3] Mocked at us when they 1] Unprofessional 2] Liars 3] Mocked at us when they knew we were walking out 4] Sales person did not had good experience or knowledge about the car 5] By the I got the car from Criswell honda with $1500 less of what these guys were asking. 1] Unprofessional 2] Liars 3] Mocked at us when they knew we were walking out 4] Sales person did not had good experience or knowledge about the car 5] By the I got the car from Criswell honda with $1500 less of what these guys were ask... read more

Sailinghome19 

on DealerRater

14 years ago

I love Hondas. Between Hondas and Accuras I have probably owned a dozen. This weekend my son and daughter-in-law arrived back in country after several years abroad and they went to buy a new car. Of course, they went to this Honda dealer, as well as the Nissan, Toyota, and GMC dealer. To put it simply, the salespeople at this dealership are using "smart-xxx" sales tactics that were the norm in the 1960's. First they didn't pay attention them, then they didn't take them seriously, then they refused to negotiate, then, after t... read more