Honda of Annapolis

scoven72 

on DealerRater

11 years ago

I have never left a car dealership feeling good about my purchase until now. I have owned four cars in my life. Two Toyota's and two Honda's. I alternate brands with each purchase. I researched cars for a year and found the Honda CR-V to be the right choice for me. I researched which dealer to go with based on reviews like this. Based on the dealer reviews I thought Annapolis would be the wrong place for me to purchase my car. Boy was I wrong. My Toyota was vandalized and I knew it was time to get a new car. Honda Of Annapol... read more

meta98 

on DealerRater

11 years ago

We visited Honda of Annapolis to purchase a 2014 Odyssey. We met with Vicky, who was friendly, professional, and knowledgeable about the van. We were asked once before leaving if we would like to make a deal, but I liked the way we weren't pushed. We went home and reviewed some of the pricing we had looked up for the van and for our trade in (2010 SUV). We scanned that info back to the dealership with a desired 'Out the door' (OTD) price. They counter-offered at $1,000 more. We volunteered to meet in the middle, and went bac... read more

0Sheila 

on DealerRater

11 years ago

Customer service was terrible. The salespeople ran my husband's credit report without our knowledge, without his SSN, and without his consent!! When we called and asked them to inform the credit bureaus they made a mistake and to remove the hard look from my husband's credit report they gave me attitude and wrote a note (not on letterhead) saying it was a mistake but our fault because we gave them information (things from his drivers license which was required for the test drive!!). I will always buy a honda but never from t... read more

sasterling10 

on DealerRater

11 years ago

I had 2 bad experiences with Honda of Annapolis. It is unfortunate as I live right down the street from their dealership. When I arrived at the dealership the first time it was 8:15PM (dealership closed at 9pm, I called before arriving) after parking my car I see a gentleman look at his watch and sigh. Typically salesmen come over and welcome you to the lot.. not here. After a few minutes of wandering the lot he came over and asked if he could help find something for me. I said yes and provided him the info from their websit... read more

MaryLang872010 

on DealerRater

11 years ago

My car was purchased 3 weeks ago and has broken down 3 times. Now they are refusing to honor the warranty! I haven't even made my first payment and the repair is an $800 repair that is listed as being covered in the Buyers Guide warranty that they gave me with the car. They were super nice when I was buying it, but they do not stand behind what they sell AT ALL! Total Rip Off! The sales manager Andre was beyond rude to me and hung up on me when I was explaining that they had the repair listed as being covered. RUN AWAY FROM ... read more

Feverman148 

on DealerRater

11 years ago

I came in comparing the accord to the camry and I liked the camry's pick up a bit better. I did like that the camry offered blind spot monitoring BUT when I saw the crash test video on youtube of the camry, my mind was instantly turned to the accord. Why would i put my children in a car that isnt safe? Kevin did a great job on his presentation with the accord. NOT ONCE did he talk down on toyota which I found the toyota guys doing pretty often! Not only that, I did find out that the accord had better horse power than the cam... read more

ThomDebarge1966 

on DealerRater

11 years ago

Worked with Kevin on the New Accord and ill tell ya, for him only being there for two months he was great. We shopped there before about 10 years ago and the experience wasn't so easy nor fun. When we came back me and my wife felt invited and more than anything felt as if he was being 100% honest. I recommend dealing with this young man. I believe he is the best thing to happen to Honda of Annapolis since Tate Left! Take my word for it. 

lnc2012 

on DealerRater

11 years ago

Bought a honda civic and Dan and Matt made it so easy. It was a quick negotiation and the paperwork only took about an hour. When i came out of finance my car was ready to go and dan spent about 15 minutes with me going over the features. All and all it was a very easy process and I would definitely recommend this dealership. 

EDR64 

on DealerRater

11 years ago

As far as service/price goes it was second to none. Joe was very helpful and very knowledgeable about the Honda product line. The dealership did not have the color of the Accord that I wanted so Andre and Matt, the two managers worked together to get me the car I wanted on the same day! Now this is customer service. I would recommend this dealership to anyone wanting to purchase a new or quality pre-owned automobile.