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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Really I’m proud of your way to help and serve your costumers, thank you so much for your service .
Business response:
Hello ****** thank you for your review! It is great to hear that we have satisfied you with the service and lived up to the expectations. Our emergency repair line is available 24/7 should you ever need us again! - Eugene
The service provided was prompt, and the plumber was very professional. He identified the issue what caused it, and best of all a simple fix. I was given clear instructions on how to remediate the issue. If it should reoccur, he made the appropriate notes in my record and this way if it happens again, someone else will know what he did. It’s a great service!
Business response:
Hello *****thank you for your review! We love to hear that things went so well with the contractor. And that they were able to provide you with an easy fix and some steps for the future as well. Our emergency repair line is available 24/7 should you ever need us again! - Eugene
Great service! The plumber and customer service were prompt, courteous, and efficient.
Business response:
Hello *********thank you for your review! It is awesome to hear that you had a great experience with our service and the plumber. Our emergency repair line is available 24/7 should you ever need us again! - Eugene
We are highly satisfied with your service in our time of need. Our air conditioning was blowing warm air one afternoon. I called the HomeServe number and got an all-automated response system that asked me to describe the problem. The automatic voice said that since it was past 4:00 pm, I would get a call back the next day. I was in despair, believing we'd be stuck without A/C for days. But within an hour I got a call from ***** ********* and a real person said we'd get a call from the repairmen tomorrow morning! Sure enough,... read more
Business response:
Hello ***** thank you for taking your time to leave such a detailed review! It is wonderful to hear that everything was resolved so smoothly and in only 16 hours from your first call. Our emergency repair line is available 24/7 should you ever need us again! - Eugene
Very fast responce from realiable Service provider. Both of Ac units are Tune- up and Service. Thank You HomeServe.
Business response:
Hello ********, thank you for your review! It is great to hear that everything went so well with your ac tune up and the service provider. Our emergency repair line is available 24/7 should you ever need us again! - Eugene
Received via U.S. Mail an unsolicited "renewal". We were never a customer. Told them to drop us of their solicitation list. We'll see if they do. BEWARE ! Seems to be a very untrustworthy company.
Business response:
Hello ** ****** thank you for letting us know about your concerns with the renewal mailer you received. We will have someone from our Office of The President team reach out in the coming days. Thank you - Eugene
Awesome prompt service ! The plumber was very efficient and courteous!
Business response:
Hello ****, thank you for your review! We love to hear that everything went well and you had a good experience with the plumber! Our emergency repair line is available 24/7 should you ever need us again! - Eugene
Very prompt and professional. So far have only had good experiences working with HomeServe.
Business response:
Hello *********thank you for your review! It is great to hear your experiences with us have gone so well each time. Our emergency repair line is available 24/7 should you ever need us again! - Eugene
Thursday May 4th hot water heater leaking. After several calls was finally told that repair service wouldn't be there until Monday May 8th We had HomeServe for many years, and this is the first time that we had issues with receiving prompt service. I even contacted the plumbing service that they use. Was told that they were backed up with service calls and even told the person from Home Serve that this would not be acceptable. When I requested a different or local plumbing service to attend to our problem was told that this ... read more
Business response:
Hello ******thank you for letting us know about the issues you had with trying to use your water heater policy and getting service. We will have someone from our Office of The President team reach out in the coming days. Thank you - Eugene
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open at 10:00 a.m.
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