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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My current an ongoing claim seems to be a one-way street to where if I want any information I have to them to find out the status rather than them, calling me to advise me of the situation. I do not have the time, nor patients to be their babysitter. The contractor chosen by them to repair my icemaker, *** *******H came out for a brief approximately 10 minute trip to my house, and stated that my icemaker needed one appeared to be 1 simple part that they stated was available. Then after no contact from them after the diagnosi... read more
Business response:
****** thank you for letting us know about the issues you had with the appliance contractor and their service when diagnosing and handling your issue. We would like to speak to you about this to see how we can help. A specialist from the Office of The President will reach out to you in the coming days. Have a good day! - Eugene
good swrvice on time and save money in long run
Business response:
Hello *******thank you for your review! It is great to hear the policy has come through for you as an overall benefit. Our emergency repair line is available 24/7 should you ever need us! - Eugene
HomeServe has saved us a lot of money on expensive repairs. Paying through our electric bill makes it so easy to keep up.
Business response:
Hello ******thank you for your review! It is great to hear the policy has come through for you and helped you when you needed it. Our emergency repair line is available 24/7 should you ever need us! - Eugene
Great job by HomeServe and the technician who was sent to repair my air conditioner! The HomeServe representative was friendly and helpful and the technician was courteous and was able to fix my AC the very next day.
Business response:
Hello ******** thank you for your review! We love to hear you had such a good experience with our technician and that they were able to get it up and running again by the next day. Our emergency repair line is available 24/7 should you ever need us! - Eugene
Harassing phone practices. The amount of phone calls about adding services is harassing. They also use a different phone number each time so you can’t block it and they make the phone number look like it could be from the area you live in or your phone number comes from so you’re more likely to answer.
Business response:
****** thank you for letting us know about the issues you are having with sales phone calls. I see you have spoken to someone about this and have been removed from the list already. Though we would like to speak to you about this to see how we can help. A specialist from the Office of The President will reach out to you in the coming days. Have a good day! - Eugene
I would not recommend this company to anyone, I tried to cancel on May 26, 2023 and I was threatened by the representative stating "the company will block me Nationwide from getting home warranty". I asked for conformation that I called to cancel and the representative stated "the company does not give conformation codes on cancelations and it was canceled" which infact is not true because I have received text messages on June 6th & June 24th 2023 Home Serve is charging my account. I reported it has a fraudulent charge to ha... read more
Business response:
******** thank you for letting us know about your issues with that agent and canceling your policy. We would like to speak to you about this to see how we can help. A specialist from the Office of The President will reach out to you soon. Have a good day! - Eugene
Prompt attention to a gas leak, knowledgeable & professional technicians. Timely resolution of issues
Business response:
Hello ****** thank you for your review! It is great to hear everything went well for you and the technicians were able to resolve your issue in a timely manner. Our emergency repair line is available 24/7 should you ever need us! - Eugene
Pleasure to deal with. Quickly and professionally responded to my problem.
Business response:
Hello ******** thank you for your review! We love to hear your issue was handled quickly and everything went well. Our emergency repair line is available 24/7 should you ever need us! - Eugene
Doesn't be truthful when it comes to repair lie about your warranty
Business response:
**** thank you for letting us know about your concerns and dissatisfaction with what your warranty covers. We would like to speak to you about this to see how we can help. A specialist from the Office of The President will reach out to you soon. Have a good day! - Eugene
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is closed now. It will open at 10:00 a.m.
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