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Home Encounter

2.2

About this business

Location details

12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2525 reviews
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Helen D's profile image
Helen D 
a year ago

THIS IS THE WORST PROPERTY MANAGEMENT COMPANY IN CLEVELAND. I've been with a few that sucked, but this one blows them out of the water. I am the owner of a couple of properties and I feel like giving the tenants my number to contact me if there are any issues. I am totally the tenants' advocate when the PM suck on every level. First off the communication is awful, almost nonexistent unless I text them, call them, email them. They go on vacation and forget about you and that your vacant unit needs to be rented. There is Lorri... read more

Mary W's profile image
Mary W 
a year ago

They are con-artists. They wont do repairs unless its to protect their property value. They dont care if they refuse repairs that make it hard to live in the home. If you ask for a repair and they get annoyed, they give flippant answers and blow you off. If you leave a negative view, they will retaliate. They blatantly violate state laws but think they are big enough to get away with it. You can pay every month on time, but if they think they can get more money, they will become hostile and antagonistic. Property managers ne... read more

Concerned T's profile image
Concerned T 
a year ago

I am writing to share some concerns regarding the behavior and property conditions associated with a tenant across the street from my residence. While I am not a tenant of your property, I live nearby and have noticed ongoing issues that may impact the surrounding area. One of the tenants at **** ****** **** ********* * seems to allow her children, who appear to be around 7 and 10 years old, to roam unsupervised, sometimes engaging in activities that affect nearby properties, such as throwing rocks and playing on parked cars... read more

Shan J's profile image
Shan J 
a year ago

I have sent several messages about the incident that occurred at 3407 Homeward Trail on August *******. This is the worst company *** ever rented from there is no direct contact to receive information about the property. I had an incident and not one time did anyone try to accommodate my lost or inconvenience. Yall sent someone out to fix the job and they did a ridiculous job. All yall want is the rent and overcharge the tenant. I will be seeking legal services. I hope someone will contact me as soon as possible. 

Natalie S's profile image
Natalie S 
a year ago

I hate that I am renting from this unorganized *** company. I pay my rent on time I get ledgers with late fees saying I haven't paid my rent at all. I have all saved documents where all late fees were supposed to be rem due to HRG errors and I'm still showing I owe $1600 plus dollars. They are charging every month for a Rental fee package. I've been here 2 years this is absurd. This place only cares about scamming money. I'm tired. I get transferred so much it's said. I repeat the same shat over and over. It's time to write ... read more

David G's profile image
David G 
a year ago

I'd give zero stars if I could they are the worst company I've ever dealt with 1st our rent was raised 500 dollars and put on month to month after living there 7 years then they claimed our rent wasn't received and evicted us and came to find out today they threw out our belongings before the state mandated 30 day of retrieving them, some thing irreplaceable we've been notified we have grounds to pursue legal action, everything is outsourced to India don't rent from these people what ever you do. 

Zi W's profile image
Zi W 
a year ago

Worst company I ever rented from , no communication at all. Filing on me I never knew about until I tried getting a new place 

Business response:

We are unable to locate you in our database. We will need additional information in order to address your concerns. Please contact us directly at************. 

James O's profile image
James O 
a year ago

Worst experience ever! They never communicate nor respond to request. They raised our rent over 400 dollars in 5 years of paying them. The parking for the town homes sucks and we just got a new place and they took over 1000 dollars for cleaning and paint etc. buyer be ware. You’ll also get a new property manager about every 6 months lol it’s a joke do not rent from them! 

Paula J's profile image
Paula J 
a year ago

They never respond. They sent out a new lease 5 months past my renewal month. They wanted renters insurance now, but did not give much information on requirements. No one to ask questions. Then it says I will get the $200 origination fee which I paid when I first moved in and still can not get a response on this after multiple emails. Also my fridge stopped working over a week ago and I have not gotten a response to maintenance request. I paid my normal amount but not the extra until I get some feedback and they are charging... read more

Frequently asked questions about Home Encounter

How is Home Encounter rated?

Home Encounter has a 2.2 star rating with 525 reviews. 

When is Home Encounter open?

Home Encounter is open now. It will close at 5:00 p.m. 

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