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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst company I ever rented from , no communication at all. Filing on me I never knew about until I tried getting a new place
Business response:
We are unable to locate you in our database. We will need additional information in order to address your concerns. Please contact us directly at************.
Worst experience ever! They never communicate nor respond to request. They raised our rent over 400 dollars in 5 years of paying them. The parking for the town homes sucks and we just got a new place and they took over 1000 dollars for cleaning and paint etc. buyer be ware. You’ll also get a new property manager about every 6 months lol it’s a joke do not rent from them!
They never respond. They sent out a new lease 5 months past my renewal month. They wanted renters insurance now, but did not give much information on requirements. No one to ask questions. Then it says I will get the $200 origination fee which I paid when I first moved in and still can not get a response on this after multiple emails. Also my fridge stopped working over a week ago and I have not gotten a response to maintenance request. I paid my normal amount but not the extra until I get some feedback and they are charging... read more
*** is the worst company to rent from. The day I was moving to the home, I opened the house and the whole house was filled with bugs. I called and reported numerous times that I need a Pest Control here they said it's not an emergency. A few days later they canceled the request. I asked to speak to a supervisor on numerous occasions still nobody contacted me and I don't have any contact information to contact. Very unprofessional and rude company to work with. Lazy to do their job. Do not rent from from this company as they ... read more
Just moved into my home that was move in ready but is dirty and never cleaned. It smells like urine. I was harassed by the property manager to pay 5 days early at 9pm at night. but once we tried to call for them to clean the home they wont answer. :( we just wanted to have a clean home especially for 3200 a month..
This rental company is an absolute joke. In January we noticed some flooding in our back room, we called and they sent our a water extraction company and a construction company who looked at the outside of the property but never went inside to see any damage. We never heard from Karla, our property manager, or anyone for that matter until our AC went out in June. By this point they had not addressed the flooding after multiple attempts, so when the MOLD started to grow we moved some of our bigger items out of the room. The A... read more
I would give it zero stars if possible. They are the worst company to rent from. They have mandatory hidden fees, the "New" houses are garbage and they don't fix anything. I just got a HOA fee added to my rent but we don't live in a HOA community. Good luck getting someone you understand on the phone after you rent.
They harass you with emails and text messages. They constantly change your ledger. They place fraudulent charges on your account. They asked for maintenance fees, but dont do any maintenance. They say their units are central air when they are not. allow me to move into a Unit without a working furnace
Business response:
Dear ******************,Thank you for reaching out. We sincerely apologize for your negative experience. We take all feedback seriously and aim to address your concerns promptly. We regret if our communication has felt overwhelming and we assure you there are no fraudulent charges or maintenance fees on your account.We are committed to providing a well-maintained living environment and apologize for any inaccuracies regarding your units amenities. As discussed in your work orders, we will reimburse up to $150 for 2 window un... read more
Please do not use this company. Every comment and review is true. I lost hope on getting any of my deposit money back. I dont have time or emotional energy to spend on them. GOD DONT LIKE UGLY AND I HOPE THIS COMPANY GETS EVERYTHING COMING TO THEM
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 519 reviews.
When is Home Encounter open?
Home Encounter is open now. It will close at 5:00 p.m.
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