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Home Encounter

2.3

About this business

Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more

Location details

12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.3515 reviews
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Mary W's profile image
Mary W 
8 months ago

They are con-artists. They wont do repairs unless its to protect their property value. They dont care if they refuse repairs that make it hard to live in the home. If you ask for a repair and they get annoyed, they give flippant answers and blow you off. If you leave a negative view, they will retaliate. They blatantly violate state laws but think they are big enough to get away with it. You can pay every month on time, but if they think they can get more money, they will become hostile and antagonistic. Property managers ne... read more

Concerned T's profile image
Concerned T 
8 months ago

I am writing to share some concerns regarding the behavior and property conditions associated with a tenant across the street from my residence. While I am not a tenant of your property, I live nearby and have noticed ongoing issues that may impact the surrounding area. One of the tenants at **** ****** **** ********* * seems to allow her children, who appear to be around 7 and 10 years old, to roam unsupervised, sometimes engaging in activities that affect nearby properties, such as throwing rocks and playing on parked cars... read more

Shan J's profile image
Shan J 
8 months ago

I have sent several messages about the incident that occurred at 3407 Homeward Trail on August *******. This is the worst company *** ever rented from there is no direct contact to receive information about the property. I had an incident and not one time did anyone try to accommodate my lost or inconvenience. Yall sent someone out to fix the job and they did a ridiculous job. All yall want is the rent and overcharge the tenant. I will be seeking legal services. I hope someone will contact me as soon as possible. 

Natalie S's profile image
Natalie S 
9 months ago

I hate that I am renting from this unorganized *** company. I pay my rent on time I get ledgers with late fees saying I haven't paid my rent at all. I have all saved documents where all late fees were supposed to be rem due to HRG errors and I'm still showing I owe $1600 plus dollars. They are charging every month for a Rental fee package. I've been here 2 years this is absurd. This place only cares about scamming money. I'm tired. I get transferred so much it's said. I repeat the same shat over and over. It's time to write ... read more

David G's profile image
David G 
9 months ago

I'd give zero stars if I could they are the worst company I've ever dealt with 1st our rent was raised 500 dollars and put on month to month after living there 7 years then they claimed our rent wasn't received and evicted us and came to find out today they threw out our belongings before the state mandated 30 day of retrieving them, some thing irreplaceable we've been notified we have grounds to pursue legal action, everything is outsourced to India don't rent from these people what ever you do. 

Zi W's profile image
Zi W 
9 months ago

Worst company I ever rented from , no communication at all. Filing on me I never knew about until I tried getting a new place 

Business response:

We are unable to locate you in our database. We will need additional information in order to address your concerns. Please contact us directly at************. 

James O's profile image
James O 
10 months ago

Worst experience ever! They never communicate nor respond to request. They raised our rent over 400 dollars in 5 years of paying them. The parking for the town homes sucks and we just got a new place and they took over 1000 dollars for cleaning and paint etc. buyer be ware. You’ll also get a new property manager about every 6 months lol it’s a joke do not rent from them! 

Paula J's profile image
Paula J 
10 months ago

They never respond. They sent out a new lease 5 months past my renewal month. They wanted renters insurance now, but did not give much information on requirements. No one to ask questions. Then it says I will get the $200 origination fee which I paid when I first moved in and still can not get a response on this after multiple emails. Also my fridge stopped working over a week ago and I have not gotten a response to maintenance request. I paid my normal amount but not the extra until I get some feedback and they are charging... read more

Jan's profile image
10 months ago

*** is the worst company to rent from. The day I was moving to the home, I opened the house and the whole house was filled with bugs. I called and reported numerous times that I need a Pest Control here they said it's not an emergency. A few days later they canceled the request. I asked to speak to a supervisor on numerous occasions still nobody contacted me and I don't have any contact information to contact. Very unprofessional and rude company to work with. Lazy to do their job. Do not rent from from this company as they ... read more

Frequently asked questions about Home Encounter

How is Home Encounter rated?

Home Encounter has a 2.3 star rating with 515 reviews. 

When is Home Encounter open?

Home Encounter is closed now. It will open tomorrow at 8:00 a.m. 

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