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Home Encounter
- Property Management
- Tampa, FL
About this business
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I live in a condo below a property managed by Homeriver group. I had damage to my condo from their property and ********* since October 13th 2024 I now have more damage since another leak and have yet to talk to anyone from the company. I have no idea how a company let us so bad can continue to operate without any investigations into it. I have called numerous people and Ive never had a call returned. I have over $10,000 worth of damage to my condo due to the bad work that was done on the condo. They rented out. This is with... read more
This company is not to be trusted with anything. They took no responsibility or accountability over my home which they managed for several years after they bought out my original leasing company. The owner moved out three months before they even contacted me and when I stopped receiving rent it took them two months to even contacted me. My house was trashed and I ended spending 60k to rehab it. Stay away from this company!!
This is a horrible company that should not be in business. I have given them money out utilities in my name. Not keys or acces to the house, cant get a hold of anybody except their outsourced call center. My family and I have been homeless all weekend with our rented U haul and trailer just parked and our new rental because we can't get inside! This company needs to go out of business.
Dealing with HomeRiver Group, particularly their Pensacola branch, has been an incredibly frustrating and disappointing experience. Over the course of two years managing my property, they have repeatedly demonstrated unprofessionalism, including lying about completed repairs. Even four weeks after the tenants moved out, the property remains uncleaned. Attempts to contact their executive team have been futile, as they either do not respond or fail to provide accessible contact information for their corporate office. Calls to ... read more
We had 'One Prpoerty Management' managing our Dallas property for 17 years without any problems. Since the 'Home River Group' bought out 'One Property' we have had nothing but problems. We have suffered outrageous costs against our one single family that they managed. Over the past twelve months they charges us $6,940 in management and miscelaneous charges. Our rent was only $1,750 per month. When you add in insurance and taxes we made only $336 for the entire year! We just received about half the monies they owed us after w... read more
Don't rent anything from this! They're a scam! All the extra fees they try to hit you with is ridiculous! ****** insurance fee, I already carry renters insurance cheaper than what they charge. Filter delivery fee, I can go to ********** and buy my own filters. Concier fee, so I'm supposed to pay them to perform maintenance on a home that I rent that their responsible for maintaining anyway. Identity theft protection fee, why should they care about my identity? No lease legally requires any tenant to maintain identity theft p... read more
Avoid this place at all costs, especially if your looking to rent from them!! I have lived in *******, ******* for quite some time now, and never had I had so much trouble with a rental property. This company knows how to take advantage of protection laws that I'm sure they are aware of so they can collect late fees from "insufficient funds" transactions. Myself and my family moved to a property in ******* that they have and not one of my complaints to them was resolved. First day of my lease, there was a homeless encampment... read more
I rented a home from this organization several years back, and it was **** just trying to get them to fix anything in the house. I had overgrown trees that were not only overtaking the property but also that of my neighbors. After years of back and forth and letting the property manager, Anthony *****, know that the branches were scraping the roof and windows loudly..nothing!! One morning the tree came down on not only my house but also that of the neighbors. a city violation to have a tree of that size blocking the entire s... read more
Stole majority of my security deposit for late fees as well as a deduction for heavy smoke smell of $750 for a fire in the apartment that was supposed to be covered by insurance. They charged $50 for a smoke detector alarm battery, $200 for sliding glass door blinds, and $45 for a missing mailbox key that I was instructed to leave under the front doormat. I have argued with them for over three weeks disputing some of the chargers. When I did my walk through the property manager had no idea what the deductions would be and co... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 525 reviews.
When is Home Encounter open?
Home Encounter is closed now. It will open tomorrow at 8:00 a.m.
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