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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Renters nightmare! I moved in right after Hurricane Milton. I was advised to have all utilities set up in my name. Water, trash, sewer, and electricity. I had my TECO set up thankfully done online. After Hurricane Milton everything was shut down. I was advised my water would be plant city water, nope… but I had already called to set it up. 10/16 I received a call from Hillsborough Co water and Utilities to set up service. I was like oh it’s not P/C water? Nope bc where I live is like the border blah blah. I set up services i... read more
HomeRiver Group is an absolute joke. I started renting with them in 2024. Was not going to renew my lease. We eventually renewed beginning/mid ******** signed retraction agreement even. No rent posted on my portal from 12/31/24-1/26/25. My partner and I signed our new lease in January. Only for them to send us a notice to vacate on 1/27/25. Now, I have never been late on rent , always pay before due date. This company is beyond unprofessional, you call only to get a call center with NO absolute help! They continued to tell u... read more
Zero this is a worst company ever United Stated can have, communism just arrive here. DONT EVER TRUST IN THIS PEOPLE LACK OF COMMUNICATION. ABUSE OF YOUR TENANT RIGHTS. They management the COVE ASSOCIATION IN FORTMyers Florida After 6 months been in my rent the decide to tow my car and wait for them to see if they will be approved my lease because they system was so wack that they didn’t have me on. After 6 months
This company is the worse!!! Beware they have hidden cost and when my son moved inthe house was filthy!! They got everything turned on and there is no working water! The plumber even told them they shouldnt have let them move in because of it. We shouldve looked this company up before they signed anything! Red flag #1 they are not accredited by Better Business Bureau. They keep giving them the run around. They keep telling them they are waiting on the owner to approve it! Its going on 4 days now. So ridiculous that this comp... read more
Rental price listed is not true. There is a fee of an additional $49 that supposedly covers filters for the home. You are basically pressured into getting a security system another $75 per month. The homes look good but are not up to code. The first 3 months I had work orders every other week. Please read the fine print rent is late on the 3rd of the month. This has truly been a learning experience for me.
This is my second very negative review of Homeriver Group. We have some issues and not getting any kind of response from Homeriver Group. This is very frustrating!!!! We did all of the required obligations and why can't Homeriver Group do their part!!!!If I have to, I will submit a negative review everyday until our issues are resolved.Our house is located in *********, ***I just sent this to Homeriver. Anybody home? Why is a response so hard for you guys? I still have received any kind of response as to the status!!!
abusive and undue charges. lack of communication. On the same day they charged me almost 50 dollars in fines because the company's app did not process the payment I made on the 30th that was due on the 1st, which was Sunday. Even so, I received two fines.
TERRIBLE and UNEATHICAL. We rented a home and moved in 11/1/2024. From the pictures the home looked nice once we actually viewed it of course after we already signed a lease,the home was filthy and in disrepair. Food and grime on walls holes in doors and walls side gate broken.This home had NEVER been cleaned. I mention this and it was "cleaned prior to move in" if that's what you want to call it. We had to sign 2 different leases. The accounting **** is brainless and will toss charges on your account multiple times with dup... read more
Ive been with Home River Group for 3 years, and my experience has been frustrating. Tenants often paid late, and the company refused responsibility for unpaid rent. This went on for a year until tenants stopped paying entirely. Its now been 4 months since they stopped, and a month since eviction, yet progress remains slow.Whenever I try to address issues, the staff treats me like a nuisance. The team is disorganized, with conflicting information about timelines for listings, photos, and releasing funds. Promises are repeated... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 520 reviews.
When is Home Encounter open?
Home Encounter is open now. It will close at 5:00 p.m.
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