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Home Encounter

2.3

About this business

Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more

Location details

12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.3515 reviews
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Michelle S's profile image
Michelle S 
3 years ago

Please please please when you move out document, take pictures and video. They are total crooks. There are currently 3 open small claims against them (that I know of) for keeping security deposit. There is a Facebook page dedicated to the people that they rip off. 

Rachel S's profile image
Rachel S 
3 years ago

This company is the WORST in communication, professionalism. They charge you for the application fee for everyone older than 18yo and then they do not contact you to tell you anything. After we tracked people down the property manager and the underwriter it's all been a scam with them saying it's 1 to 3 days then 2 to 5 days and then 5 to 7 business days to hear a response if we were approved or not. All this company wants is to string people along and take their hard earned money!! This has made the most horrible experience... read more

Dean R's profile image
Dean R 
3 years ago

This company is running a blatant bait and switch. They post tons of properties and leave the postings up, despite them having overwhelming pending applications. My girlfriend and I discovered this after falling in love with a property for rent. We were quite upset that the property was unavailable after receiving an email from an employee. We responded back and forth to discover that virtually none of their listings were really available, and it seems more like the company just leaves the listings up to coerce potential cus... read more

Jennifer C's profile image
Jennifer C 
3 years ago

I tried to file an application for a rental. There's some issues with the property but I was told that I had to take the home 'as is'. I know that if I took it and moved out I would be charged for broken closet doors hot water heater didn't work and cabinet doors painted shut. I filled out the application and was sent a focusing. My application was already signed and it wasn't my signature. They request an $80 application fee and a lease fee which is not disclosed. It's a shame. I thought the house was perfect for me being a... read more

Howard G's profile image
Howard G 
3 years ago

I have tried for the past 3 weeks to contact this company regarding a property they manage and or own in the Summergrove community located in Newnan. I own a property beside thier property and they have a tree that is located wat to close to the foundation and more than half the tree is located on my side. I have every right to cut the branches off my property but this would make the tree look hideous so I wanted to work out a deal with this company to take the tree down. They just dont respond to emails or voicemails. I wou... read more

Lavina B's profile image
Lavina B 
3 years ago

My husband and I were so excited about getting approved to move in and when we arrived with one key for 2 screen doors and 2 regular doors all for one key Julie V. Told us. And come to find out the key only fit the front entrance. We were also advised to do a move in inspection and to our discovery we found the place to be inhabitants to dead and alive spiders & bed bugs, and the window counters where you wound put a small plant or something on was extremely dirty & nasty looking. Especially in the master bedroom closet it i... read more

Shyann G's profile image
Shyann G 
3 years ago

My home had many issues . The landlord was hardly ever available to speak to . My home got sold to them and they didn't even tell me . Had my rent completely wrong . Rodent problem they didn't fix until months later and I had to pay for it myself. They needed the lease and wouldn't let me renew the lease . The landlord acted as if she never cares. You can't get through on the phone to anyone. Takes forever for maintenance. I would not recommend I have a month left in my house and they gotten my water shut off. They are forci... read more

Patrice W's profile image
Patrice W 
3 years ago

My family and I have just recently moved in the home with Home river group NC. Not even 30 days worst mistake. We've paid on the 1st all the fees to get into the home. Once in they charged us 4 days later for a airfiliter that we already paid for on the 1st. I paid, so I could contact someone after so I wouldn't gain late charges, no one response. Then 10 days later we are charged for an air filter again. We've been charge for one thing 3 times in 14 days. Now 27 days of living in this home we have no heat, no microwave, no ... read more

Jazmine M's profile image
Jazmine M 
3 years ago

We went through the application process and paid the expensive fees after seeing that we met all the rental requirements just to be told that our application was denied due to previous credit history. We met all the requirements, including the credit score so it was very frustrating paying $150 dollars just to find out that we did not qualify after seeing that we met every requirement. We make more than enough to pay the rent. This company is not willing to work with anyone that has a less than perfect credit history so I wo... read more

Frequently asked questions about Home Encounter

How is Home Encounter rated?

Home Encounter has a 2.3 star rating with 515 reviews. 

When is Home Encounter open?

Home Encounter is closed now. It will open at 8:00 a.m. 

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