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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This business should be shut down. They are very unprofessional and do not respond to anybodys questions for concern. They only contact you when it benefits them. They are thieves and steal your money. You live in unlivable conditions and pay for it on your own dime and you cant even talk to somebody to get your money back. They tell you you shouldnt have took it into your own hands and I shouldve waited the month-long that they wanted me to wait until they would fix it. They are trying to charge me for hurricane *** related... read more
I RARELY leave comments but wish I could reach out to renters and property owners to beware.....HRG is Very disorganized and unprofessional. Yes, they are all very kind...but that doesn't matter when things are left unresolved. I attempted to get renewal information 66 days before my lease expiration in effort to make an educated decision if I would renew or move. With the "notice to vacate" deadline being 45 days, I figured the extra 21 days would be sufficient to connect with them and make a decision. I was wrong. While I ... read more
Nobody from the upper management EVER calls you back. They send you a short email. The dont care about their residents
This company should be investigated. Just read through the reviews.The continue to hound my wife and i get the utilities put in our name. We cannot because the city we live requires them to do an inspection and they have not. In 9 months they have not requested the inspection. Even after there was a gas leak that required the city to red tag the property. There is no response or follow-up. Cannot wait to get out of this house in April and will never rent from this group again. I have rented for much of my adult life as I tra... read more
I wish I had read these reviews prior to signing a lease with this company. I rented a home that at first glance appeared to be just fine. Then I moved in and it turned into a nightmare. This resident benefits package thing is a complete joke. One of the benefits is that they set your utilities up for you, which is false. I still had to call and set up my own accounts. The so called property manager of this home does not manage the property. We walked into a home that was not prepped for tenancy. Appliances not working, ligh... read more
HomeRiver Group is the worst company to rent a property from. The home was poorly put together and had numerous issues when we first moved in like, The home was not cleaned, carpet has nails poking through, the wood is damaged by the staircase, the shower head is messed up, cracks in the ceiling, little things just falling part etc. My first day with them a pipe was bursted and I had to fix it and they didnt reimburse me. It was the winter time when I moved in and my family was freezing from the roof not being properly insul... read more
Absolutely awful. They will not respond to calls, emails, or texts about anything. One of the worst companies I have dealt with. It would be worth paying more or living anywhere else to not have to deal with them again.
I’ve been renting from Home River Group going on 2 years in October and ALWAYS pay my rent on time! I can NOT wait until my lease expires ! My pipes burst due to old faulty plumbing and I have been without water in my home going on FOUR days and counting! A plumber has been by to give them an estimate of what needs to be done TWO days ago yet I’m still in the dark as far as when it will be done. Every time I call the property manager Khristy S. I’m never able to get through to her. Either she’s in meetings or her line goes s... read more
My son applied for a rental in ********** ********************************. He is 22 and an officer in the US AirForce. They asked for a backer. I obliged until they asked for the username of my bank account. I am retired and did not have paycheck stubs. So we switched to my husband who works for *****************. They declined us after paying $150. I wrote them but they did not respond. ****** said it had to do with my husbands credit score of 757. I wonder how much money they are taking from people and then declining them... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 519 reviews.
When is Home Encounter open?
Home Encounter is closed now. It will open at 8:00 a.m.
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