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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Renting from HomeRiver Group has been a nightmare. Zero stars. This has been a horrible renting experience. The most unprofessional business I have ever worked with. Per my lease the landlord is to cover water charges due to it being an old house and a duplex- I have paid $903 in water- for my side and the other. I have been trying to resolve this issue for months with no resolution. The time has come to renew my lease and I am doing one more month so I have time to move and will never deal with this company again, unless it... read more
Wish they have no start this company is a big scam I looked at all this tenants having same problem. I moved to a house in **** ******* ** Dayton ohio last November 2022 since December I didn’t stop complaining about mold smell I have to pay from my own money to prove it this company is a joke they send a contractor with no material to detect mold some off them say they smell mold in my house but in the report is another story I’have to take them to court to break my lease. I wish I can be in contact with few tenants and we ... read more
They wanted to increase my rent by 40% when I refuse they told me I have 30 days to leave very unprofessional their manager Denise is very lazy doesn't communicate properly<br /> <br /> <br />
We did a group application. My younger brother and his wife are just starting out and have no credit. My husband and I have good credit (his is over 750 and mine is over 640) I explained the situation to one of the property people and was told that we would be ok and should be accepted as long as ONE person met the criteria. Moments later we were denied. Horrible! I took screenshots and feel very lied to and scammed. Dont apply!
HomeRiver Group is worse property management company ever. We moved into a home on Feb. 18th. Found a water leak and black mold in one bathroom on Feb. 20th. made a report and a plumber was sent out on Feb. 25th !!!! Tore down the wall and found tons of mold...... I emailed the property manager and told him and sent pictures of the black mold. His response to me was "just because it's black doesn't mean it's BLACK MOLD"!! and he would not let us out of our lease, mind you we had only been there 1 week! I had to hire an air q... read more
My credit score met the requirement. My income was suffice. Was denied because of land lord verification, which I hadnt had a lease in 8-9 years when I was in college. In fact, the complex that was supposedly contacted has been managed by 2 different groups since I left and they no longer have files on tenants when I was there. So what negative reference am I being denied on when there is no reference at all to provide? I know for a fact I left on a positive note. After providing all confidential info in the application proc... read more
I just moved in a property Friday. March 31st it rained the same night experience raining to find out. The property is leaking the foundation they have my money now. I'm getting the run around about when things are going to be fixed properly. It is not fair that they rented this property out to me and my family and it was not properly inspected but they got my money over six thousand dollars<br /> <br /> <br />
This company's service is abysmal at best. Response times to email range between 1-2 weeks. The only reason why they responded was because I issued an ultimatum in which they had to reply or a lawyer would be called. The person who responded clearly cared nothing for me, my problem, or trying to help. They give excuses as to why they don't want to help and when presented with a sound argument as to why they are wrong they ignore you resulting in another round of emails all which have been ignored. This company never actually... read more
Homeriver Group ********** is actually the worst rental company you can deal with in Western **. They will not answer phone calls or emails (if you can even get a phone number that doesn't take you to a dead line), they will ignore all work orders, they will raise your rent without fulfilling any obligations that a landlord would normally be required to fulfill. Avoid at all costs. No rent price is worth dealing with these folks because they will increase your rent by about 15-20% annually regardless of the condition of the ... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 519 reviews.
When is Home Encounter open?
Home Encounter is closed now. It will open tomorrow at 8:00 a.m.
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