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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible ! ******** has not been looking out for the whole community just phase one. Some of what I personally have witnessed is surely not company policy.
If you could rate Zero stars I would. This company is the worst. They even gave out my personal information to Vendors for work orders unauthorized. My Home was unoccupied for over 6 months in a high demand area. I live out of the country so it took me some time to realize how awful they were. They even tried to charge me a fee of $600 for leaving them as my Property Management Company. There were several other issues as well. Good luck to anyone who has to deal with them!
HomeRiver Group ,is beyond awful for tenants. Not satisfied taking their cut from landlords, they pile fees onto renters that don't have resources to fight back. They make you buy a monthly Renters Benefit Package that nobody wants. They charge lease renewal fee. They deceptively add fees hidden in new leases without proper notice. They know that you will submit to this **** instead of turning your life upside down by moving to a new horribly managed property. They really ****. Someone with time and resources should *** thei... read more
Home River Group relies on a total lack of communication between the ****** and leasee in order to pressure its potential renters into shady lease agreements with a multitude of additional charges and little recourse in the event of power abuse on the part of the management group written into the lease agreements. Not to mention blatant false advertising.
Unprofessional and unreliable. We started a lease with a different company and then the owner of the home switched to Homeriver group. When Homeriver group took over they said "same rules apply" and I assumed (because they told me) that they had the documents from the previous company as it hadn't been a year yet. We had a "credit fee" which we paid with the first company and have paperwork documenting it. Which all deposits got paid to the owner of the house through a 3rd party LLC. Yeah, go UT. And then they were to go to ... read more
Company will force you to get your own renters insurance then charge you for renters insurance through a "Benefits package" that doesn't benefit the tenant at all. It only increase the amount of money this company makes. IT's a joke and Home River Group employees do not return phone calls or emails when asked questions.
f I could rate 0 Stars, I would! This company is the WORST that I have ever dealt with! & I have dealt with quite a few within the last few years! Home River Group employees are Extremely Unprofessional and Inconsiderate of their tenants and they are ALL SCAMMERS! My husband and I were switched over to this company from Alabama Rental Managers! After the switch, Home River neglected to contact us to receive ANY updated contact information or lease agreements. After WE contacted them, inquiring about a new lease they gave us ... read more
Renting from HomeRiver Group has been a nightmare. Zero stars. This has been a horrible renting experience. The most unprofessional business I have ever worked with. Per my lease the landlord is to cover water charges due to it being an old house and a duplex- I have paid $903 in water- for my side and the other. I have been trying to resolve this issue for months with no resolution. The time has come to renew my lease and I am doing one more month so I have time to move and will never deal with this company again, unless it... read more
Wish they have no start this company is a big scam I looked at all this tenants having same problem. I moved to a house in **** ******* ** Dayton ohio last November 2022 since December I didn’t stop complaining about mold smell I have to pay from my own money to prove it this company is a joke they send a contractor with no material to detect mold some off them say they smell mold in my house but in the report is another story I’have to take them to court to break my lease. I wish I can be in contact with few tenants and we ... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 517 reviews.
When is Home Encounter open?
Home Encounter is closed now. It will open on Monday at 8:00 a.m.
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