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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the previous reviews, I see that HomeRiver Group has been bad for both tenants and owners. I was a prospective tenant who wanted to lease with government assistance (section 8).Single mother soon to be college graduate first time being approved for any type of government assistance (using as a stepping stone because I will have many job offers after college. I was told that in order to find out if they accept section 8, I would have to apply and pay the $65 application fee. That was already a red flag because you should... read more
Horrific experience so far, we pre-paid our rent and full deposit, including prorated for a future month and they still billed the full amount for the prorated month. Of course their online system won't accept anything but a full months payment. There is zero communication from the company, we have called, sent messages, and emailed and numerous people and have not heard from them in weeks and are still awaiting getting the keys (which are almost two weeks late.) We haven't had a chance to walk through in person as we rented... read more
Terrible ! ******** has not been looking out for the whole community just phase one. Some of what I personally have witnessed is surely not company policy.
If you could rate Zero stars I would. This company is the worst. They even gave out my personal information to Vendors for work orders unauthorized. My Home was unoccupied for over 6 months in a high demand area. I live out of the country so it took me some time to realize how awful they were. They even tried to charge me a fee of $600 for leaving them as my Property Management Company. There were several other issues as well. Good luck to anyone who has to deal with them!
HomeRiver Group ,is beyond awful for tenants. Not satisfied taking their cut from landlords, they pile fees onto renters that don't have resources to fight back. They make you buy a monthly Renters Benefit Package that nobody wants. They charge lease renewal fee. They deceptively add fees hidden in new leases without proper notice. They know that you will submit to this **** instead of turning your life upside down by moving to a new horribly managed property. They really ****. Someone with time and resources should *** thei... read more
Home River Group relies on a total lack of communication between the ****** and leasee in order to pressure its potential renters into shady lease agreements with a multitude of additional charges and little recourse in the event of power abuse on the part of the management group written into the lease agreements. Not to mention blatant false advertising.
Unprofessional and unreliable. We started a lease with a different company and then the owner of the home switched to Homeriver group. When Homeriver group took over they said "same rules apply" and I assumed (because they told me) that they had the documents from the previous company as it hadn't been a year yet. We had a "credit fee" which we paid with the first company and have paperwork documenting it. Which all deposits got paid to the owner of the house through a 3rd party LLC. Yeah, go UT. And then they were to go to ... read more
Company will force you to get your own renters insurance then charge you for renters insurance through a "Benefits package" that doesn't benefit the tenant at all. It only increase the amount of money this company makes. IT's a joke and Home River Group employees do not return phone calls or emails when asked questions.
f I could rate 0 Stars, I would! This company is the WORST that I have ever dealt with! & I have dealt with quite a few within the last few years! Home River Group employees are Extremely Unprofessional and Inconsiderate of their tenants and they are ALL SCAMMERS! My husband and I were switched over to this company from Alabama Rental Managers! After the switch, Home River neglected to contact us to receive ANY updated contact information or lease agreements. After WE contacted them, inquiring about a new lease they gave us ... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 519 reviews.
When is Home Encounter open?
Home Encounter is closed now. It will open tomorrow at 8:00 a.m.
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