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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do NOT rent from this company. We have been customers of this property for over a year. In the first year we were never late on rent. Event with all the fees they add. The problem comes with resigning the lease. So they didn’t send the lease in time to everyone. Even after I reached out several times since January 2023 they still charges us for month to month. Now after getting in contact with them and sent the lease to 3 people and an “Offer letter” to the other just to say the lease wasn’t signed by everyone again. I reach... read more
SCAM. I seen a house did application and paid my money and they said oh sorry someone else already did application and got approved so try applying to another house . So before they took my money they knew someone already did the application . THIEVES! Does not want to refund me my money I worked hard for. Save the stress and energy plenty of other places to do business with
We've been without AC for two weeks now we have messaged and messaged and get the run around with estimate bullcrap, we have small children and it's hot as h*** during the day, when asked about putting in window units for us for the time being they never answer is and yet when I ask for updates I get no response as well. Sick of this company. I'm getting a lawyer involved because we can't go without ac we live in the south and if I'm paying this much damn rent I expect my ac to work.
I went to view a home in my area managed by Home River Group. It was listed for rent on their website along with many other homes in the same new subdivision. Upon viewing the home I fell in love with it. When I left, I received an email that stated "The property manager for *address* has reviewed your inquiry and would like for you to submit a formal application." My spouse and I spent the time going through the entire application process and pet screening which took forever and cost us $155. After we applied, we were told ... read more
I am currently a resident with HRG, the company has ignored me for months. I signed a offer letter in March for 1562.00 a month. HRG is continuing to procrastinate with the lease agreement. Threatened to evict me if I don’t pay the month to month fee of 1855. I did not agree to the month to month I agreed to a 12 month lease. I contacted my property manager constantly every week. Still no response. Legal steps have to be taken. This is the worst rental company DO NOT sign a lease with them, after reading all the reviews with... read more
Hands down the worst renting experience I've had. This company is full of dishonest and under trained employees. When I moved into my unit I had missing pieces of flooring, missing valances in my windows, hair and dirt everywhere, and ants all over my main level. Which I'm SURE they charged the previous tenant for but couldn't actually repair these things, of course. Over the time renting there we had constant issues with things breaking. Including out HVAC system, washer/dryer, as well as majority of our plumbing. These are... read more
At all costs, avoid this company. They are absolutely horrible to work with, never show up for maintenance appointments, take days and days to return phone calls but they certainly bill you $50 if your rent is ONE day late (I seriously forgot to press submit one time and my payment didn't get submitted until 6:00 am the next day - $50 fine). I moved in February of this year and they just responded today (May) to tell me that my original maintenance asks upon move in are 'not covered because of 'as is' property rental status.... read more
Upon move in, a document is created with damages and repair requests with details and pictures. Weeks will go by and when you follow up on submitted repair they explain they don't accept them submitted that way. Instead you will go through the clunky, archaic portal and resubmit all the information you previously submitted AGAIN and attach the pictures AGAIN, but this time ONE BY ONE. Note the fun really begins as you watch your requests being cancelled and a text message requesting that in the future the melds are not to be... read more
Zero stars! They stole my security deposit and will not return it do not trust this company.
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 520 reviews.
When is Home Encounter open?
Home Encounter is closed now. It will open at 8:00 a.m.
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