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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a property management company that does not respond to the property owners phone call even after trying repeatedly for a month.1. Our annual lease renewal did not take place.2. The monthly rent has not been received yet.3. No annual inspection, so not sure what is the current state of the rented property.They leave the property owners in the dark.
Scammers. Add more and more fees every month. Its ridiculous. They need to be put out of business
We moved in 1/2023 the heat didnt work for almost a month, the 2 basement doors had bad frame work to where you can see outside. They never came and fixed it. So it was extra cold in the winter. On 8/8/2023 we had a gas leak and a carbon monoxide leak and they tried to put 4 people into a 2 bed hotel room only to agree to pay it until 8/15 well on 8/16 we were told that American avenue was taking over the property. Its now 9/6 and we still dont have any gas or hot water. We have been threatened with eviction like 3 times. We... read more
This company is a huge joke. We rented our home on 8/15/23. Upon arrival on move in day( because they would not let us do a final walk through), the house was 107 degrees inside. We called every possible number and nobody contacted us until Monday the 17th. This past week we notified them that the oven/stove top did not work. They showed up THIS Monday and when the repair man pulled the stove out, it started sparking because a live wire was hanging. He said he cant believe the house did not burn down. You cant get a sole to ... read more
I would absolutely give 0 stars for home river group if I could. The last couple of times I have signed my lease has been a nightmare and officially ending my lease and moving out has been another nightmare. They are not organized and do not even know when peoples lease ends. My lease ended November 2022 and didnt sign a new lease until February 2023 after multiple follow *** with the property manager. They then tried to increase my rent and giving me less than 30 days notice of the rent increase, and per my lease it says th... read more
I recently sold the home I built to True Hold, which is the parent company to Home River Group, their property management company. I moved out of my home in May of 2023. Before I vacated the home the house was 100% empty. I left no items behind. All the floors were clean, the windows clean, the bathrooms clean, most of the walls newly painted, and the yard freshly cut. I expected the return of my deposit but waited patiently. After a month had passed and I did not receive the payment I reached out to Home River Group about t... read more
This company is a nightmare trust **** will say this God sits high and looks low.Vengeance is God and he shall repay.You messed with a child of God.Deuteronomy 32:35.
Home River took over the management of my apartment and everything went to crap. They have terrible customer service, are too big and impersonal, and force you to buy things that you don't need. This company is awesome at passing the buck around back and forth and never giving you an answer, as there is no one point of contact. They are very good at charging you more than originally agreed upon. They are basically a rip-off. Don't rent from them.
If I could give 0 stars I would... From the start, working with HomeRiver Group has been a nightmare. They absolutely pressured us into signing a lease that we weren't comfortable with, said they would make changes, only to find out after talking with 4 different people that they don't make changes to the lease. Impossible to get ahold of anyone at ANY POINT in the process until they wanted to take our money. We finally move in and there are SO MANY problems with the house from the get go. First, it was ABSOLUTELY filthy, Di... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 516 reviews.
When is Home Encounter open?
Home Encounter is open now. It will close at 5:00 p.m.
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