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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RUN!!! EVERYTHING AWFUL OR NEGATIVE YOU HEAR ABOUT THIS COMPANY IS TRUE!!!! If you rent or own property, they are awful on both sides of the board. This is the worst experience I've ever had with any company, I just can't believe they are still in business. Please DO NOT use this company for ANYTHING if you want to avoid headaches, illegal charges, poor customer service, the WHOLE 9 YARDS!!! Just please help yourself and keep searching for something else.
The group in Homeriver Group in ******* has failed to provide us- the majority unit owners with our rights under our Bi-laws section 6.2 and section 3.2 with request for a special members meeting for the purpose of voting on our reserves. We have notified Homeriver in writing -signed by the majority of unit owners of our legal rights under the Bi-laws and ******** Statutes in requesting a meeting. They are refusing to set up a meeting for us to legally exercise our rights. Furthermore, their employees choose to interrupt our... read more
RUN!!! RUN AWAY!! RUN AS FAST AS YOU CAN!!! BEWARE!! All of the awful stories everyone posts are true!! We have had such an awful experience with this company!! I wish we looked up reviews before we commited but it was too tempting because they were the only company we could find that would allow 3 pets. Do not be suckered in!!Not even 2 months after moving in, there was a drive by shooting!! Apparently the neighbors were gang members and that was their gang house and we got hit with their return fire. 5 bullets hit the hous... read more
If you are vendor. Please go far away from this company. They will have you sign up and say they need vendors. After completing all there paperwork to sign on with there company they will never call you to complete any work. Dont waste your time.
After 60 days have passed, they have withheld my security deposit submitting a repair ledger from an entire buildings make ready & check list, to include caulking of a 2nd bathroom, sealing of a garage, repair of a ********(1br,1bath no stairs, no carpet), $355 cleaning, etc. The actual repair was 1 outside bulb replacement. No response with escalating & now that I've moved out of state I'm going to have to start litigation because I can't let them get away with it. Everyone I talk to says they do not return your security de... read more
Starting at the beginning. July to September to fix mold in my downstairs bathroom due to a leak from the upstairs bathroom behind the bathtub, they had fans running non stop in the bathroom to "dry out the moisture" there was not an offer to help pay my astronomical Avista bill. Once the bathroom downstairs was done (after complaints of the time frame of when the bathroom would be finished). They started to repair the upstairs bathroom flooring where the floor was rotting due to where the leak originated. They cut out the r... read more
DO NOT RENT FROM THIS COMPANY! Will not return your deposit within 45 days per ************* law. In process of having to take them to small claims court. Terrible communication, poor maintenance. Went a year without a stove. I could go on forever. Do not rent from Homeriver.
If it was possible to give this property management company -5 stars, I would. They are slumlords at best. The apartment complex itself is old. The gentleman who build it, owned it until 4 years ago. He was cheap, but he fixed things. Since he sold to a trust everything has gone downhill. These trusts hire HomeRiver Group to "Manage" the properties. HomeRiver is so hands off, the first month they were managing, we had no gas for heating and no hot water for a week over the New Years holiday. Complaints are plentiful. Office ... read more
We moved into a HomeRiver managed property last June and it has truly been the worst experience I have ever had with a company. They frequently overbilled me for utilities, without explanation, and would not get back to me after I had called repeatedly. Maintenance issues were not dealt with in a timely manner and it's like pulling teeth to get any information out of anyone working there. We recently received a letter stating that ****** Homes now manages our property, and they tried to send me yet another utility bill, whic... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 519 reviews.
When is Home Encounter open?
Home Encounter is open now. It will close at 5:00 p.m.
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