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Home Encounter

2.2

About this business

Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more

Location details

12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2520 reviews
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Zac S's profile image
Zac S 
2 years ago

Homeriver Group ********** is actually the worst rental company you can deal with in Western **. They will not answer phone calls or emails (if you can even get a phone number that doesn't take you to a dead line), they will ignore all work orders, they will raise your rent without fulfilling any obligations that a landlord would normally be required to fulfill. Avoid at all costs. No rent price is worth dealing with these folks because they will increase your rent by about 15-20% annually regardless of the condition of the ... read more

Brendan M's profile image
Brendan M 
2 years ago

Do not rent ***************************************************************************. We moved in during the winter, so we hadnt been opening the windows. Come spring, we open the windows to find the screens are loose so bugs can get in. The owners solution was to just remove the screens all together, so now we cannot open the windows. Its like living in a tomb. HRGs handling of this is the worst I can remember. Do not do business with these people and definitely do not rent ***********************************************... read more

Tyrone W's profile image
Tyrone W 
2 years ago

These people not professional at all and just are stealing people Money when trying to get a house not communicating properly to people at all and discriminating against people for credit scores as well color or and race. I will be contacting a attorney about this because Im tired of these AHoles doing this to people of color and everyone else 

Luis V's profile image
Luis V 
2 years ago

Terrible property management & communication in Albuquerque, New Mexico! I am a current owner who has a property managed by this company and I am currently undergoing a transfer to a new management company for my property. Their communication is even poor and not occurring with the new company trying to take over and make it a simple and smooth process. HRG has had poor communication the entire time I have been working with them (since summer of 2022). They have been slow responding to my tenants when their needs arise as we... read more

Cynthia H's profile image
Cynthia H 
2 years ago

HomeRiver Group are scammers. I rented a property through them. Paid Security Deposit ******* the Rent *******. They are saying that both my payments were returned WHEN I HAVE A COPY OF MY TRANSACTIONS!!! They said I never paid them so they terminated my contract and they said they were keeping my Deposit of $*******. One payment was returned and I repayed it immediately. Unprofessional, Scammer, Liars. They have access to our ledgers and can change anything. I am out $4635.00 and now I have *** them to get my Money back. I ... read more

Jani E's profile image
Jani E 
2 years ago

They stole money. IYou all could have been upfront with requirements, but you scammed us. They had us sdd a guarantor and pay more money knowing our credit wasn't enough. 

Shawna H's profile image
Shawna H 
2 years ago

The house never had a safety inspection done before we moved in so there was no working carbon monoxide detector or fire/smoke detector. communication was very poor between all of the people involved no one knew what anybody else was doing to help figure out any the situation. When we got out of our lease we were told that there would not be any fees or move out charges because of all the problems that we had and that we would get our deposit back as long as the house is fine. The house is in great shape. We were only there ... read more

Diana R's profile image
Diana R 
2 years ago

My hot water tank is not working and me and my children have been without hot water for 3 weeks. I have emailed managers and no one is willing to help me. I continue to pay this overly priced rent of 2120 on time each month. I’m at my wits end and don’t know what to do. This company is heartless and only cares about money and how to scam tenants.<br /> <br /> <br /> 

Manuel A's profile image
Manuel A 
2 years ago

The initial meet and greet with the reginal director was pleasant...at first. Now that the management team have tried to manage our property for the past 7 months, it has been a huge thorn in my side. Not only did we have unclear communications with our property manager, the billing has been a huge issue since our tenants had a plumbing problem. After several months, the problem has subsided; however, the billing issue continues. As of January, our original property manager left the company. We weren't aware of this until we... read more

Frequently asked questions about Home Encounter

How is Home Encounter rated?

Home Encounter has a 2.2 star rating with 520 reviews. 

When is Home Encounter open?

Home Encounter is open now. It will close at 5:00 p.m.  

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