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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They stole money. IYou all could have been upfront with requirements, but you scammed us. They had us sdd a guarantor and pay more money knowing our credit wasn't enough.
The house never had a safety inspection done before we moved in so there was no working carbon monoxide detector or fire/smoke detector. communication was very poor between all of the people involved no one knew what anybody else was doing to help figure out any the situation. When we got out of our lease we were told that there would not be any fees or move out charges because of all the problems that we had and that we would get our deposit back as long as the house is fine. The house is in great shape. We were only there ... read more
My hot water tank is not working and me and my children have been without hot water for 3 weeks. I have emailed managers and no one is willing to help me. I continue to pay this overly priced rent of 2120 on time each month. I’m at my wits end and don’t know what to do. This company is heartless and only cares about money and how to scam tenants.<br /> <br /> <br />
The initial meet and greet with the reginal director was pleasant...at first. Now that the management team have tried to manage our property for the past 7 months, it has been a huge thorn in my side. Not only did we have unclear communications with our property manager, the billing has been a huge issue since our tenants had a plumbing problem. After several months, the problem has subsided; however, the billing issue continues. As of January, our original property manager left the company. We weren't aware of this until we... read more
If I could rate them a negative ONETHOUSAND I would. This company is full of it. They are unprofessional and disorganized. They have an excuse for everything when they constantly drop the ball. They need to hold their staff accountable because of them I am facing possible homelessness. I should have found places elsewhere when I had the chance almost 3 months ago after I put down on a home that I never was able to rent from. Michele Z. so called property manager, Ashley S. -the housing specialist that changes her voice when ... read more
Absolutely awful with communication and youre paying way more than what the property is along with unnecessary fees still being charged to your rent.
I GIVE THEM A ONE BECAUSE NEGITIVE ISNT AVAILABLE. My wife and I had the unfortunate privilege of renting from this company while our home was being built. The day we moved in the AC went out. While they were quick to get someone out to replace the entire unit inside and out, there were issues with the installation of the system, causing a massive ceiling leak. They continued to send different people out to try and figure it out instead of the same person each time. The communication with the so called property managers is a... read more
This has got to be the most corrupt negligent rental companies Ive ever experienced. We had our plumbing break and septic not working properly causing a flood if we used toilet or used sink for dishes then were without water for a few days and due to their negligence we had serious amount of black mold grown within our walls when I had voiced concerned ********************************* said not to worry about mold or about septic smell causing harm to my pregnant wife. We have tried multiple times to have them break us of ou... read more
I was forced into the home. I had informed them that I do not want to move into the property until the plumbing had been scoped and fixed. During my self viewing, I had saw that main cleanout full of leaves so ne being a plumber I knew that drain was damaged. They kept pushing my move in date back. By that time I was already out of patience and no longer interested in the property. They had told me a plumber had came out and said everything was fine and that they needed and extra $1350 to move after already paying $2450 to m... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.3 star rating with 515 reviews.
When is Home Encounter open?
Home Encounter is open now. It will close at 5:00 p.m.
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