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Home Encounter
- Property Management
- Tampa, FL
About this business
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We did a group application. My younger brother and his wife are just starting out and have no credit. My husband and I have good credit (his is over 750 and mine is over 640) I explained the situation to one of the property people and was told that we would be ok and should be accepted as long as ONE person met the criteria. Moments later we were denied. Horrible! I took screenshots and feel very lied to and scammed. Dont apply!
HomeRiver Group is worse property management company ever. We moved into a home on Feb. 18th. Found a water leak and black mold in one bathroom on Feb. 20th. made a report and a plumber was sent out on Feb. 25th !!!! Tore down the wall and found tons of mold...... I emailed the property manager and told him and sent pictures of the black mold. His response to me was "just because it's black doesn't mean it's BLACK MOLD"!! and he would not let us out of our lease, mind you we had only been there 1 week! I had to hire an air q... read more
My credit score met the requirement. My income was suffice. Was denied because of land lord verification, which I hadnt had a lease in 8-9 years when I was in college. In fact, the complex that was supposedly contacted has been managed by 2 different groups since I left and they no longer have files on tenants when I was there. So what negative reference am I being denied on when there is no reference at all to provide? I know for a fact I left on a positive note. After providing all confidential info in the application proc... read more
I just moved in a property Friday. March 31st it rained the same night experience raining to find out. The property is leaking the foundation they have my money now. I'm getting the run around about when things are going to be fixed properly. It is not fair that they rented this property out to me and my family and it was not properly inspected but they got my money over six thousand dollars<br /> <br /> <br />
This company's service is abysmal at best. Response times to email range between 1-2 weeks. The only reason why they responded was because I issued an ultimatum in which they had to reply or a lawyer would be called. The person who responded clearly cared nothing for me, my problem, or trying to help. They give excuses as to why they don't want to help and when presented with a sound argument as to why they are wrong they ignore you resulting in another round of emails all which have been ignored. This company never actually... read more
Homeriver Group ********** is actually the worst rental company you can deal with in Western **. They will not answer phone calls or emails (if you can even get a phone number that doesn't take you to a dead line), they will ignore all work orders, they will raise your rent without fulfilling any obligations that a landlord would normally be required to fulfill. Avoid at all costs. No rent price is worth dealing with these folks because they will increase your rent by about 15-20% annually regardless of the condition of the ... read more
Do not rent ***************************************************************************. We moved in during the winter, so we hadnt been opening the windows. Come spring, we open the windows to find the screens are loose so bugs can get in. The owners solution was to just remove the screens all together, so now we cannot open the windows. Its like living in a tomb. HRGs handling of this is the worst I can remember. Do not do business with these people and definitely do not rent ***********************************************... read more
These people not professional at all and just are stealing people Money when trying to get a house not communicating properly to people at all and discriminating against people for credit scores as well color or and race. I will be contacting a attorney about this because Im tired of these AHoles doing this to people of color and everyone else
Terrible property management & communication in Albuquerque, New Mexico! I am a current owner who has a property managed by this company and I am currently undergoing a transfer to a new management company for my property. Their communication is even poor and not occurring with the new company trying to take over and make it a simple and smooth process. HRG has had poor communication the entire time I have been working with them (since summer of 2022). They have been slow responding to my tenants when their needs arise as we... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 525 reviews.
When is Home Encounter open?
Home Encounter is open now. It will close at 5:00 p.m.
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