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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could rate them a negative ONETHOUSAND I would. This company is full of it. They are unprofessional and disorganized. They have an excuse for everything when they constantly drop the ball. They need to hold their staff accountable because of them I am facing possible homelessness. I should have found places elsewhere when I had the chance almost 3 months ago after I put down on a home that I never was able to rent from. Michele Z. so called property manager, Ashley S. -the housing specialist that changes her voice when ... read more
Absolutely awful with communication and youre paying way more than what the property is along with unnecessary fees still being charged to your rent.
I GIVE THEM A ONE BECAUSE NEGITIVE ISNT AVAILABLE. My wife and I had the unfortunate privilege of renting from this company while our home was being built. The day we moved in the AC went out. While they were quick to get someone out to replace the entire unit inside and out, there were issues with the installation of the system, causing a massive ceiling leak. They continued to send different people out to try and figure it out instead of the same person each time. The communication with the so called property managers is a... read more
This has got to be the most corrupt negligent rental companies Ive ever experienced. We had our plumbing break and septic not working properly causing a flood if we used toilet or used sink for dishes then were without water for a few days and due to their negligence we had serious amount of black mold grown within our walls when I had voiced concerned ********************************* said not to worry about mold or about septic smell causing harm to my pregnant wife. We have tried multiple times to have them break us of ou... read more
I was forced into the home. I had informed them that I do not want to move into the property until the plumbing had been scoped and fixed. During my self viewing, I had saw that main cleanout full of leaves so ne being a plumber I knew that drain was damaged. They kept pushing my move in date back. By that time I was already out of patience and no longer interested in the property. They had told me a plumber had came out and said everything was fine and that they needed and extra $1350 to move after already paying $2450 to m... read more
My move in date kept getting pushed back because I told them I wanted the plumbing mainline checked because when I did the tour, I saw the plumbing was full of leaves and wanted that checked and cleared because I did not want to deal with a mainline stoppage when I moved in. They kept pushing the date back because of issues with the plumbing and Turing the city water back on. I had already paid the $2450 to move in. I was already fed up with the company so I had told them I am no longer interested and wanted my deposit back.... read more
Business response:
I never signed the new lease for the move in date Feb 9th. They were supposed to get a new lease but I never signed it. And how is it early termination when I didn't move in.
Horrible company. Knows absolutely nothing about what they are doing or how to write or understand a contract. I'm pretty sure more than half of the staff are based in India, which says a lot. They will literally steal your money. Would not ever recommend.<br /> <br /> <br />
HRG is very unprofessional and disorganized. We rented a place from them for one year. When we asked to know rental price if we stayed past the year, I could never get an answer. We decided to move out after lease was up. They finally answered my questions 30 days before we moved out. We moved out on November 30, 2022. We still have not received our deposit. The property manager, D M******** said the check was mailed. She has not answered my emails for 3 weeks. She will not call me. Stay away from this company. We were never... read more
I don't even know where to start... Just don't y'all! So my husband and I wanted to rent this beautiful house that was within our budget and perfect for my family, we went and looked at it and we were approved so we signed the lease but little did we know (since this was our first time renting a house) that you have 24 hrs to pay the deposit and first months rent. So they turn around and give the house to someone else. Then they approve us for another home that really not within our budget, we took it due to needing a place ... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 520 reviews.
When is Home Encounter open?
Home Encounter is closed now. It will open at 8:00 a.m.
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